All reviews

Rating Breakdown

  • 5
    93% (282 ratings)
  • 4
    3% (8 ratings)
  • 3
    2% (5 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (7 ratings)
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5 / 5 Share

June 22, 2024

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2024

Tim and the team are among the best in the business and always deliver exceptional support at any time. The app is a must have

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2024

One of the best apps for companies that specialize in gifting. There are so many features that we have implemented and the app is reasonably priced. I love having all of the features in app, rather than having to download multiple apps to do a single function. Their team has been extremely helpful and continues to help walk us through the implementation process.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

April 5, 2024

Amazing customer support! Jayson is awesome and I'm sure the rest of the team is as well! Thank you Giftship!!

Store

Drinksi

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2024

We love this app for shipping to multiple shipping addresses in the same order, but there are so many other useful features! And the customer service is amazing!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 8, 2024

I love using this app; their customer service goes above and beyond! The app has fantastic features, and I found answers to my questions quickly in their excellent FAQ section. When I had a little trouble with how my cart page looked, I reached out, and Jasyon got back to me quickly, spending time to fix the issue. It's clear they genuinely care about their customers, and I couldn't be happier with the experience. I wholeheartedly recommend this app!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

Excellent app and incredible customer assistance from their developers. One of the best apps i have come across.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

This app is extremely user friendly and the support team is amazing!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 22, 2024

This app helps us to process orders efficiently! On top of that, their service is quick. For any businesses, this definitely a plus point.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

Amazing app, amazing support. Really high quality all around. Glad to have found it. Thank you Jayson for your prompt support and keeping me in the loop even through the christmas/NY holiday weekend.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

GiftShip by Gist has been a game-changer for our business! We love how it allows us to easily ship to multiple locations from a single order, and the gift message option adds a personal touch. What truly sets GiftShip apart, however, is the outstanding customer service provided by Gist Applications. In the rare instances of bugs or compatibility issues with our Shopify theme, their support team has been quick to respond and resolve issues, ensuring minimal disruption to our operations. Their commitment to addressing concerns promptly and efficiently has fostered trust in the reliability of their application. GiftShip has made our shipping process smoother, our customers happier, and our sales higher. It's a must-have for any e-commerce store looking to enhance the customer experience and streamline operations!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

I use Gift Ship on my shopify website and love how simple it is to use. I recently had an issue with delivery dates not being printed on my order confirmation email. After unsuccessfully trying to fix it myself I contacted Dhopify who put me onto GS help. While they are based in Canada and I’m in Australia, this didn’t affect their responsiveness in helping me fix my issue. All done in a few hours. Brilliant service.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

GiftShip customer support have been superb! They have helped us with a lot of hurdles to help make automated processes work smoothly within our business at Molly's Bakehouse. Reply time is ALWAYS within 24 hours which is amazing as a busy business owner trying to fix problems. Would HIGHLY recommend! 5*

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

We use this app on our store for multi-ship and product options and plan to add the bundling. Their customer service couldn't be better. So happy with this app and the people behind it! They've solved a lot of issues on our end quickly and made it really simple.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Atención y servicio al cliente extraordinaria. Me ayudaron al 100%. La app es un poco costosa ya con todo incluido y los upgrades que yo necesitaba, pero vale la pena.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

Great app and the customer support is amazing! Thank you Jayson for everything you've done!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

My business uses this app exclusively for the Product Options feature and it's been really helpful. We've run into a few issues over the past few years but customer support has been timely. Most recently we needed help with customizing the packing slip and received a custom template in just hours!

Store

CORDA

Using app

Over 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

Happy with the app and support provided so far. We wanted to customize the datepicker text formatting and Tim from their support team edited the theme code for us and was a big help. The ship to multiple address and datepicker are important additions to our site during the holidays.

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 5, 2023

We think this is a great App. More importantly , our customers actively use the features it provides. Even better, the customer service is really great. They respond to my queries quickly and effectively. Not just by answering questions but by helping to solve my problems for me. There's a personal service here that you don't see very often these days. Well done Giftship.

Using app

About 1 year

Total reviews

2

Average rating

4.5