All reviews

Rating Breakdown

  • 5
    92% (230 ratings)
  • 4
    2% (6 ratings)
  • 3
    2% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (6 ratings)

Reviews with Text

  • 99% (244)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 26, 2025

Giftship is a fantastic app and our online store could not work without it! There are so many features that can be easily adjusted and amended to suit your specific needs. Whenever I have had difficulties the developers have helped me instantly. I would highly recommend this app and it's developers.

Using app

Over 5 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

Great app easy to use and excellent customer support

Store

iPantry

Using app

4 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 31, 2025

Super fast response time! Very helpful! Jayson and the team are great!

Store

Fort Worth Cattle Co

Using app

9 days

5 / 5 Share

Oct. 29, 2025

Using app

About 3 years

Total reviews

5

Average rating

3.4

5 / 5 Share

Oct. 2, 2025

Giftship is the best app we've ever worked with. Many features and customizations to fit your specific needs. Incredibly quick and responsive support with detailed explanations and assistance in getting the app to work the way you need it to. They have even gone so far as to build in additional features that we need. There is so much you can do with this app and we would not hesitate one moment to recommend Giftship and it's developer GIST overall.

Using app

Almost 6 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 9, 2025

One stop solution for core functionalities in the business. Tim & Jayson helped with each and every step from the start. The best customer service on the Shopify app store.

Store

Giftroo

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2025

We have been working with giftship to manage the personalisation of our products and allow our customers to select specific dates to have their order delivered. We have ran into some issues with the integration of our other apps however Jayson and the team have worked hard to fix these issues and get our website running the way we want it too. Brilliant support for a great app!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 17, 2025

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 6, 2025

We spent a long time looking for a gift message app that would meet our needs. Many gift message apps don't allow you to add 2 gifts to the basket with 2 separate gift messages, which was essential for us. Giftship does allow this and offers many other add-ons such as gift cards and upsells. Support were very responsive and helpful. I would recommend this app to anyone wanting a gift message app with advanced functionality.

Using app

About 1 month

Total reviews

11

Average rating

5.0

5 / 5 Share

Dec. 3, 2025

Very prompt with replies and extremely helpful. Has been a great app for our store and handles all the different types of items we ship.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2025

Super helpful and easy to communicate with!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2025

Customer service is excellent and prompt! Jayson is great to work with. I am still digging in to get things up and running but so far so good!

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 1, 2025

Very easy to work with and excellent support! Mahalo for all of your help Giftship!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 30, 2025

Love this app and I love the support team! Always quick to respond, and always with a solution. Can't recommend it enough!

Using app

30 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 29, 2025

Greg helped me very well with a number of adjustments. There was a very quick response and it now works great. Very happy with this app!

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 14, 2025

Giftship makes my life a lot easier! I like the functionality of the app and the developers are so nice and helpful. They are extremely prompt and get the job done quickly! Highly recommend.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2025

Gift ship has been wonderful to work with and has helped us level up our bundle options!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2025

Great service, Jayson B. was very helpful and knowledgeable, thanks for your service, looking forward to working with your company for a long time

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

Outstanding App & Even Better Support! Giftship has been a game-changer for our store! The app seamlessly handles multi-shipping, gift messaging, and custom checkout options, making it an absolute must-have for any business that values flexibility and customer convenience. But what truly sets Giftship apart is their incredible support team. A huge shoutout to Jayson, who went above and beyond to assist us during the setup. His expertise, patience, and dedication made the entire process smooth and hassle-free. No matter the challenge, he was always there with a solution—fast, efficient, and incredibly helpful. If you're looking for an app that not only enhances your store’s functionality but also comes with top-tier customer support, Giftship is the way to go! Highly recommended!

Using app

Over 1 year

Total reviews

10

Average rating

5.0