Giftship: Gift Options & More
One App For Gifting Options, Box Builders, Upsells & Checkout
Rating
4.7
feedback
250
chart
#4,576
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
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Less than a day
5%
-
Less than a month
31%
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Less than a year
40%
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More than a year
22%
Reviews Summary
The reviews for the Giftship Shopify App are mixed, with both positive and negative feedback. Positive aspects include the app's great features, outstanding customer service, quick response times, and helpful support team. Users appreciate the functionality of the app, the ability to customize features to suit specific needs, and the prompt assistance provided by the developers. On the other hand, negative feedback revolves around issues such as misleading pricing, difficulties in selecting the free plan as advertised, and challenges with integration, particularly with ShopPay. Some users also expressed frustration with the setup process, poor communication from the support team, and concerns about inaccurate financial analytics.
Highlights
Review RSS Feed
All reviews
April 10, 2026
Not only was this app very helpful for my store, their support team is super responsive and knowledgeable. Very happy with my experience so far.
March 22, 2026
The App Store listing shows a 'Basic: Free' plan. However, after installation, there is no option to select it — the app immediately redirects to a paid plan ($59.99/month) with no way to choose the free tier. The free plan advertised on the listing does not appear to exist post-install. This is misleading.
Hello, Thank you for getting in touch. The Free Plan level is for Development Stores - this is stated clearly in the billing description section. The purpose of having a Free Plan for Development Stores is so that companies can use the application in a Development / Sandbox environment to try it out before making a financial commitment. This is typical across Apps / the Shopify platform. Sorry it anything was unclear in the description. If you would like to go over anything further, please reach out. We would also be happy to hop on a video call to go over the dozens of tools that Giftship offers. Tim [email protected]
Feb. 9, 2026
Loads of great features in the app and the customer service is outstanding. We're already using a few of the features and I am working on adding even more across our site and was able to cancel another subscription when I discovered that Giftship also had the same functionality that we were paying for elsewhere. The customer support is is so responsive and helpful.
Feb. 3, 2026
the team is always willing to help and super fast in responding with any questions or issues.
Jan. 16, 2026
Absolutely incredible customer service; they respond immediately!!! This app has been a game changer for us as a gifting company with the desired delivery date option.
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