Giftship: Gift, Bundle & Ship
One App For Gifting Options, Box Builders, Upsells & Checkout
Rating
4.7
feedback
248
chart
#4,562
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
5%
-
Less than a month
31%
-
Less than a year
40%
-
More than a year
22%
Reviews Summary
The reviews for this Shopify app are mostly positive, highlighting the helpfulness and responsiveness of the customer support team. Users appreciate the app's features, ease of use, and the ability to customize it to fit their specific needs. Many reviewers mention that the app has been a game-changer for their online store, particularly for gifting companies. However, there are some negative reviews that mention issues with the pricing plans not aligning with what was advertised and compatibility issues with other apps like ShopPay. Some users also found the setup process confusing and felt that the customer support was lacking in certain instances.
Highlights
Review RSS Feed
All reviews
April 10, 2026
Not only was this app very helpful for my store, their support team is super responsive and knowledgeable. Very happy with my experience so far.
March 22, 2026
The App Store listing shows a 'Basic: Free' plan. However, after installation, there is no option to select it — the app immediately redirects to a paid plan ($59.99/month) with no way to choose the free tier. The free plan advertised on the listing does not appear to exist post-install. This is misleading.
Hello, Thank you for getting in touch. The Free Plan level is for Development Stores - this is stated clearly in the billing description section. The purpose of having a Free Plan for Development Stores is so that companies can use the application in a Development / Sandbox environment to try it out before making a financial commitment. This is typical across Apps / the Shopify platform. Sorry it anything was unclear in the description. If you would like to go over anything further, please reach out. We would also be happy to hop on a video call to go over the dozens of tools that Giftship offers. Tim [email protected]
Feb. 9, 2026
Loads of great features in the app and the customer service is outstanding. We're already using a few of the features and I am working on adding even more across our site and was able to cancel another subscription when I discovered that Giftship also had the same functionality that we were paying for elsewhere. The customer support is is so responsive and helpful.
Feb. 3, 2026
the team is always willing to help and super fast in responding with any questions or issues.
Jan. 16, 2026
Absolutely incredible customer service; they respond immediately!!! This app has been a game changer for us as a gifting company with the desired delivery date option.
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