Giftship: Gift, Bundle & Ship
The reviews for the Giftship app on Shopify are overwhelmingly positive, highlighting the app's essential features for the floral industry, such as datepickers, card messages, and special notes. Users consistently praise the exceptional customer service and quick support provided by the team. However, there are a few negative reviews that mention issues with the pricing structure, misleading information about free plans, and compatibility problems with ShopPay. Overall, the app is lauded for its functionality, ease of use, and the dedication of the support team.
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The app is a must have for anyone using shopify for the floral industry. Datepickers, card messages, special notes. And the support is always so quick and helpful!
Not only was this app very helpful for my store, their support team is super responsive and knowledgeable. Very happy with my experience so far.
The App Store listing shows a 'Basic: Free' plan. However, after installation, there is no option to select it — the app immediately redirects to a paid plan ($59.99/month) with no way to choose the free tier. The free plan advertised on the listing does not appear to exist post-install. This is misleading.
Hello, Thank you for getting in touch. The Free Plan level is for Development Stores - this is stated clearly in the billing description section. The purpose of having a Free Plan for Development Stores is so that companies can use the application in a Development / Sandbox environment to try it out before making a financial commitment. This is typical across Apps / the Shopify platform. Sorry it anything was unclear in the description. If you would like to go over anything further, please reach out. We would also be happy to hop on a video call to go over the dozens of tools that Giftship offers. Tim [email protected]
Loads of great features in the app and the customer service is outstanding. We're already using a few of the features and I am working on adding even more across our site and was able to cancel another subscription when I discovered that Giftship also had the same functionality that we were paying for elsewhere. The customer support is is so responsive and helpful.
the team is always willing to help and super fast in responding with any questions or issues.
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