Goose Gift Shop review for Giftship: Gift Options & More
Dec. 10, 2024
Be warned: can't use ShopPay if you use this app. If you use this app and enable ShopPay, emails/notifications to customers do not work correctly -- customers get ShopPay notification that their orders have been cancelled (even though neither they nor we have cancelled their order). It's not true that this app is "fully compatible with ShopPay." We've contacted GiftShip support about this cancellation notification issue, and their response was "This is not something we are able to control, as the Shop App acts independently." We had to turn off ShopPay as a payment method on our store...which greatly impacts our business as we received over 50% of our orders via ShopPay...and GiftShip knows about this issue but has no plan or ETA to fix it.
Thank you for your review, we appreciate the feedback. I just want to underscore that the app is fully compatible with ShopPay, and both can be used simultaneously. As per the display issue in reference, we are currently troubleshooting this and hope to have a solution soon.
