GIGA‑US Dropshipping for Shopify

GIGA‑US Dropshipping

Dropship Furniture | GIGA-US Dropshipping

Rating

3.9

feedback

17

Reviews

chart

#3,416

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    18%
  • Less than a year
    65%
  • More than a year
    12%

Reviews Summary

The reviews for the Giga Shopify App are overwhelmingly positive, with users praising the ease of use, quick product uploads, and excellent customer service. Many users appreciate the wide selection of products available for dropshipping and the efficiency of the one-click import feature. The app is described as convenient, stable, and a time-saver for managing product inventory. However, there is one negative review mentioning a lack of response from customer support, which indicates a potential issue with timely assistance and communication.

Highlights

Ease of use and quick product uploads
Excellent customer service
Wide selection of products for dropshipping
Convenience and time-saving features
Lack of response from customer support

Rating Breakdown

  • 5
    88% (15 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    12% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 9, 2025

Unable to load products from GIGA to Shopify. The load is failing after loading around 8-10 SKUs.

Using app

--

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 21, 2024

I'm having trouble verifying my phone number. When I opened my account I entered my number incorrectly and now I can't verify it as requested. I sent a support request but I don't understand the response. How can I resolve this?

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2024

Have a problem with a broken piece on a treadmill and yet they have not responded to this issue for over a week and I keep trying to contact them yet nothing. Support is obviously lacking alot Responded and did a great job on this issue Customer service has been great and handled all my issues quickly now, actually they handled the issue here but forgot to inform me.

Using app

6 months

Total reviews

12

Average rating

2.8

Developer Reply

Dear GigaCloud Buyer, We are very sorry to bring you a bad user experience. Regarding after-sales issues, please submit an RMA request to the Seller. Since you have not initiated an RMA, so the Seller cannot process it for you. You can click the RMA button in the sales order list to apply for a refund or reshipment for the sales order. For detailed operations, please refer to the [Apology Letter] received in your Message Center. Best regards! GigaCloud B2B Marketplace

5 / 5 Share

Feb. 17, 2024

Easy and quick. Probably the fastest and most accurate way to get products on your site that can ship immediately.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

June 6, 2023

The best people and products to work with for large items. They do what they say they are going to do.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

All reviews

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