GIGA‑US Dropshipping for Shopify

GIGA‑US Dropshipping

Dropship Furniture | GIGA-US Dropshipping

Rating

3.9

feedback

7

Reviews

chart

#4,393

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    14%
  • Less than a year
    43%
  • More than a year
    43%

Reviews Summary

The reviews for the GIGA Shopify App are mostly positive, highlighting its usefulness for quickly releasing products, time-saving features, wide range of products, and efficient customer service. Users appreciate the automatic syncing of orders and inventory, making their operations more streamlined. However, there are some negative comments regarding the lack of responsiveness from customer service and technical support. Despite this, the majority of reviewers recommend the app for dropshipping and testing product ideas easily.

Highlights

Usefulness for quickly releasing products and time-saving features
Efficient customer service and automatic syncing of orders and inventory
Lack of responsiveness from customer service and technical support
Wide range of products and suitability for dropshipping
Recommendations from satisfied users

Rating Breakdown

  • 5
    86% (6 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    14% (1 ratings)

Reviews with Text

  • 100% (7)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 17, 2025

Very useful for my store. I can release a lot of products quickly. Save my time! Good choice.

Store

COMHOMA

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

GIGA offers a wide range of products, and the key advantage is that orders and inventory are automatically synced, saving us a lot of time. Customer service is also very responsive when we have issues. Hopefully, more products and suppliers can be added in the future.

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 15, 2025

Bad customer service. No response, no technical support in regards to their own app. would not recommend

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

June 24, 2024

Have a problem with a broken piece on a treadmill and yet they have not responded to this issue for over a week and I keep trying to contact them yet nothing. Support is obviously lacking alot Responded and did a great job on this issue Customer service has been great and handled all my issues quickly now, actually they handled the issue here but forgot to inform me.

Using app

6 months

Total reviews

12

Average rating

2.8

Developer Reply

Dear GigaCloud Buyer, We are very sorry to bring you a bad user experience. Regarding after-sales issues, please submit an RMA request to the Seller. Since you have not initiated an RMA, so the Seller cannot process it for you. You can click the RMA button in the sales order list to apply for a refund or reshipment for the sales order. For detailed operations, please refer to the [Apology Letter] received in your Message Center. Best regards! GigaCloud B2B Marketplace

5 / 5 Share

Feb. 17, 2024

Easy and quick. Probably the fastest and most accurate way to get products on your site that can ship immediately.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

All reviews

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