GIGA‑US Dropshipping
Dropship Furniture | GIGA-US Dropshipping
Rating
4.9
feedback
15
chart
#2,189
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
13%
-
Less than a year
80%
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More than a year
7%
Reviews Summary
The reviews for the Giga app on Shopify are overwhelmingly positive, with users praising the ease of use, quick product uploads, and excellent customer service. Many users appreciate the one-click import feature and the wide selection of products available for dropshipping. The app is described as convenient, time-saving, and reliable for managing product inventory. Customers highlight the efficient support team and the seamless experience of setting up a Shopify account with Giga. However, there is a negative review mentioning a lack of response from the support team for a specific issue, indicating a potential area for improvement in customer service responsiveness.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 24, 2024
Have a problem with a broken piece on a treadmill and yet they have not responded to this issue for over a week and I keep trying to contact them yet nothing. Support is obviously lacking alot Responded and did a great job on this issue Customer service has been great and handled all my issues quickly now, actually they handled the issue here but forgot to inform me.
Dear GigaCloud Buyer, We are very sorry to bring you a bad user experience. Regarding after-sales issues, please submit an RMA request to the Seller. Since you have not initiated an RMA, so the Seller cannot process it for you. You can click the RMA button in the sales order list to apply for a refund or reshipment for the sales order. For detailed operations, please refer to the [Apology Letter] received in your Message Center. Best regards! GigaCloud B2B Marketplace
Feb. 17, 2024
Easy and quick. Probably the fastest and most accurate way to get products on your site that can ship immediately.
June 6, 2023
The best people and products to work with for large items. They do what they say they are going to do.
Dec. 29, 2022
I had a problem with importing products Giga reached out to me immediately and fixed the problem. It was a glitch or bug! Not their fault! I must say they have the best customer service. Because of this I would recommend them to others.
Dear GigaCloud Buyer, We really appreciate your review of our customer service. Our teams will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. We are always here to provide support to solve your problems. Happy dropshipping with GIGA. Best Regards, GigaCloud B2B Marketplace 12/30/2022
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