All reviews

Rating Breakdown

  • 5
    93% (14 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 24, 2024

Have a problem with a broken piece on a treadmill and yet they have not responded to this issue for over a week and I keep trying to contact them yet nothing. Support is obviously lacking alot Responded and did a great job on this issue Customer service has been great and handled all my issues quickly now, actually they handled the issue here but forgot to inform me.

Using app

3 months

Total reviews

10

Average rating

3.2

Developer Reply

Dear GigaCloud Buyer, We are very sorry to bring you a bad user experience. Regarding after-sales issues, please submit an RMA request to the Seller. Since you have not initiated an RMA, so the Seller cannot process it for you. You can click the RMA button in the sales order list to apply for a refund or reshipment for the sales order. For detailed operations, please refer to the [Apology Letter] received in your Message Center. Best regards! GigaCloud B2B Marketplace

5 / 5 Share

Feb. 17, 2024

Easy and quick. Probably the fastest and most accurate way to get products on your site that can ship immediately.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2023

The best people and products to work with for large items. They do what they say they are going to do.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2022

I had a problem with importing products Giga reached out to me immediately and fixed the problem. It was a glitch or bug! Not their fault! I must say they have the best customer service. Because of this I would recommend them to others.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear GigaCloud Buyer, We really appreciate your review of our customer service. Our teams will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. We are always here to provide support to solve your problems. Happy dropshipping with GIGA. Best Regards, GigaCloud B2B Marketplace 12/30/2022

5 / 5 Share

Aug. 26, 2022

Giga apps are viable and easy to use. Don't forget to sync your products when you log into the Giga website, it's an excellent step.

Store

Utija

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

Great for dropshipping, with lots of items to choose from! The customer service is very fast and professional whenever I need help. Recommend very highly!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 14, 2022

I'm glad I found Giga and was able to create a Shopify account. The whole experience has been super easy and I've had great support when I needed help. Lots of products at all price points to choose from!!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

GIGA makes it so easy to add product on your Shopify website. I have tried other companies in the past and nothing has worked as well as this one has worked. Just sign up you will be glad you did

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2022

nice dropshipping app. we can test product ideas easily. and the support team is awesome. the one-click import saves us a lot of time. highly recommend

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 15, 2022

I have uploaded a lot of products. No problems have been encountered so far, it is very stable and convenient to use

Store

NACHES

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2022

Very Useful and Convinent, you can just publish those products by just one click. And all the descrptions are all set. Greatttt job!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2022

Giga makes it so easy to get started on your ecommerce journey. I have been in furniture retail for 30 years and I have not seen a better product selection. I was there were more stars I would give them. INCREDIBLE

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2022

It's a very neat tool, it helps me upload products faster, I don't have to download and upload repeatedly like before, it saves a lot of time, it would be perfect if it could update the inventory in real time

Store

Mestune

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2022

It's easy to use.I've been using it for half a month. The products on here are cheap and they all ship from the U.S. warehouse, which is fast.I like it.

Using app

About 2 months

Total reviews

1

Average rating

5.0