All reviews

Rating Breakdown

  • 5
    99% (96 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

June 24, 2024

Nice and formidable. Works the way you wanted it. And we don't forget the very competent and knowledgeable customer support. Keep it up!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

June 4, 2024

great support, helped with all my questions!

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 2, 2024

Amazing service above and beyond support

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 21, 2024

Amazing App. Customer support is crazy good. I asked them to remove a visible feature and they did. Edited the code for me within 30 min. I had an issue another time months later and they fixed it within 2 hrs. Can't speak highly enough of how quick they help. 10/10.

Using app

2 months

Total reviews

3

Average rating

4.3

5 / 5 Share

March 29, 2024

I was stuck , and I asked for help. Right away the chat rep took over and helped me so so so much! I am EXTREMELY happy how fast customer service chat was. They did the job for me to help me . wow !!!! I'm impressed actually ! thank you thank you ! you saved me time. ⭐️⭐️⭐️⭐️⭐️

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2024

So, I had an issue with installation and I reached out to Andrea. You'll see his name everywhere on Giveaway Ninja. He identified my issue immediately and corrected it. I was up and running in minutes of me telling him what was going on.

Using app

2 months

Total reviews

8

Average rating

3.4

5 / 5 Share

March 3, 2024

Being behind a computer is not my bag. So, its super important for to find intuitive software and top-notch support. Don't look any further if that's what you need these guys are great!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2024

Best value app for giveaways on shopify & 100% the best support of any app install received to date. Highly recommended

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

Nice and reliable customer service. Helped me out a lot and explained everything very clearly when I had issues. Thanks Andrea

Store

Sartor

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

So far this app seems easy to use and integrates easily. Customer support is very responsive and helpful. Time will tell if the app pays off, I think it will.

Using app

3 months

Total reviews

25

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

Customer service representative was patient and super helpful. Even though as a business they should be focused on their application, they were very knowledgeable about Klayvio and walked me through some of the process. 100% would recomend this app and super helpful staff!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

Really a nice app, very useful. and Andreas helped me a lot, always patience and kindness. He solved a lot of troubles for me when I set my first giveaway project. In one word: great app and great service.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

Easy to setup, outstanding support, and VERY effective getting engagement

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

Easy to set up and install, took two seconds to integrate with Mailchimp too. Support is second to none, literally the most helpful tech support I've ever experienced. Would recommend.

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Absolutely the easiest app to use, the customer service has been very helpful for me. I am a first-time user and can say it has been great so far!!! Thank you so much!! Jill

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Andrea is a wonderful representative who is knowledgeable, sweet, and kind with her amazing service. Thank you, love. I greatly appreciate it. And this app is literally so amazing! Good job developers!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

brilliant app that takes all the hard work out of creating giveaways, and great customer service

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2023

I went from totally frustrated to crazy excited! Andrea was a huge help and did so much more than I was even looking for. Can't wait to give this giveaway a spin and see how it does. But Andrea, from the Giveaway Ninja app, was absolutely awesome!

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 20, 2023

This app is very simple, easy to set up and get running. I did have some questions about running campaigns and integrations, and Andrea helped me out! Not only did she address the issues I was having she also improved upon my setup! I've tried a lot of plug in apps and the customer service was really lacking, but this wasn't the case with Giveaway Ninja. You won't be overcharged and unable to reach support. I also like that you can scale your subscription to the sign up volume. It's all around awesome! I highly recommend this app!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

I recently used the Giveaway Ninja App for our Anniversary Giveaway, and I was extremely pleased with the results. My primary goals were to boost engagement with potential customers and increase our social media followers, particularly on Facebook. Thanks to the Giveaway Ninja App, I achieved both of these objectives. Additionally, Andrea provided outstanding support and promptly addressed any questions I had. I highly recommend this app for anyone looking to run successful giveaways and enhance their online presence.

Using app

About 1 month

Total reviews

4

Average rating

5.0