Giveaway Ninja • Giveaways
Giveaway Ninja
Rating
5.0
feedback
106
chart
#2,771
All reviews
Rating Breakdown
Nov. 14, 2024
Andrea was extremely helpful and fast. easily helped me understand the situation and even used a screen recording software to easily walk me through the process to fix my issue! Amazing work!
Nov. 5, 2024
Support is quick to respond when assistance is needed and the app works great! Looking forward to features in the pipeline! Great to know they are constantly working on making Giveaway Ninja even better!
Oct. 23, 2024
Amazing App! It comes with a lot of features and tools while also having a beautiful design. It also comes with all the integrations you might need and the customer support is just incredible. This might be by far the best giveaway app here on Shopify
Oct. 10, 2024
App is easy to use providing all the features i need for my business. Along with this the customer service team are lovely to deal with and more than happy to help. Definitely recommend.
Aug. 19, 2024
5 stars all the way. Very easy to setup and makes it fun for the customer. I've seen lots of entries where they perform multiple actions so its really great
Using app
2 days
Total reviews
5
Average rating
5.0
Aug. 12, 2024
Great app! The customer support is one of the best we ever experienced! Andrea went above and beyond in many different stages of testing and development for our giveaway, and even help with custom Shopify code for our users to get the best experience. Fast, quick, and easy! Thank you Giveaway Ninja!
Aug. 7, 2024
Does exactly what we need it to do. We've run several successful giveaways and will continue to use this app.
July 21, 2024
For the launch of our new brand, we had chosen a competitor (larger company with more features & possibilities) but the integration with our Shopify store didn't work at all (mainly due to changes in the Shopify Checkout that is being rolled out) and so last minute we had to look for another solution. What a breath of fresh air it was to discover, install and configure Giveaway Ninja :-). It does what it says it does: giveaways with almost all of the actions a small to large company would like to link to the giveaway, including a feature that for us was key: one extra entry to the giveaway per € spent. For some specific questions, we were pleasantly surprised to see that Andrea from customer service, was very reactive & knowledgeable (no answers like "Oh, I'll need to check with our technical team") and so we managed to have everything up and running in no time. 3 weeks later the giveaway ended with over 1300 participants and 5000 actions / entries taken.
June 24, 2024
Nice and formidable. Works the way you wanted it. And we don't forget the very competent and knowledgeable customer support. Keep it up!
April 21, 2024
Amazing App. Customer support is crazy good. I asked them to remove a visible feature and they did. Edited the code for me within 30 min. I had an issue another time months later and they fixed it within 2 hrs. Can't speak highly enough of how quick they help. 10/10.
March 29, 2024
I was stuck , and I asked for help. Right away the chat rep took over and helped me so so so much! I am EXTREMELY happy how fast customer service chat was. They did the job for me to help me . wow !!!! I'm impressed actually ! thank you thank you ! you saved me time. ⭐️⭐️⭐️⭐️⭐️
March 27, 2024
So, I had an issue with installation and I reached out to Andrea. You'll see his name everywhere on Giveaway Ninja. He identified my issue immediately and corrected it. I was up and running in minutes of me telling him what was going on.
March 3, 2024
Being behind a computer is not my bag. So, its super important for to find intuitive software and top-notch support. Don't look any further if that's what you need these guys are great!
Using app
10 days
Total reviews
1
Average rating
5.0
Jan. 28, 2024
Best value app for giveaways on shopify & 100% the best support of any app install received to date. Highly recommended
Jan. 19, 2024
Nice and reliable customer service. Helped me out a lot and explained everything very clearly when I had issues. Thanks Andrea
Jan. 2, 2024
So far this app seems easy to use and integrates easily. Customer support is very responsive and helpful. Time will tell if the app pays off, I think it will.
Dec. 7, 2023
Customer service representative was patient and super helpful. Even though as a business they should be focused on their application, they were very knowledgeable about Klayvio and walked me through some of the process. 100% would recomend this app and super helpful staff!