All reviews

Rating Breakdown

  • 5
    100% (78 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 99% (77)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 1, 2026

Great support team! They greatly helped me get my first giveaway done correctly and accurately.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We're thrilled to see that your first Giveaway did pretty well! 🥷🎉 Looking forward to seeing your next giveaway, feel free to reach out if you need anything. Best, Andrea

5 / 5 Share

March 30, 2026

Andrea and the team have been great to work with! They're constantly improving the app to better serve our business and customer needs. They're always available for support for troubleshooting or Q&A on setups. Highly recommend.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey! A pleasure to help such a cool brand :) Best, Andrea

5 / 5 Share

March 25, 2026

I'm blown away by the support! Andrea has been absolutely amazing with helping us transition from Viral Sweep to Giveaway Ninja. From quick responses to adding features to uploading all previous orders so entries are properly allocated, Giveaway Ninja has made this a very easy swap! 10/10 product, 12/10 service.

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Hey! Thanks for the kind words... it's been a pleasure working with your team! And most importantly, thanks for the feedback: it directly helped us ship a set of new amazing features that other brands will definitely love 💪 Cheers, Andrea

5 / 5 Share

March 19, 2026

Great giveaway app with a lot of customizable features. Can already tell that my customers are loving the giveaways. Support is also great with very quick answers to any questions I had.

Using app

About 22 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hey! Really appreciate the kind words. Your niche is honestly a perfect fit for giveaways. 😉 It’s been a pleasure working with you, feel free to contact me if you need anything. Cheers, Andrea | Founder

5 / 5 Share

Feb. 24, 2026

The support we received from Andrea was world class. He went above and beyond to assist us getting our first promotion live. Cant thank him enough.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 20, 2026

Absolutely Incredible customer service. App integration was seamless!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2026

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Andrea from Giveaway Ninja great support all the way, was very helpful for getting us up and running.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

We have been running giveaways for many years, and have used many other apps for giveaways. This app was not only easier to install, it also was backed by some of the best support ever received from a Shopify App. Would recommend even if you're unsure! 10/10

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

These guys go above and beyond! It works out of the box with no issues, and then they are incredibly helpful with any special requests or funky things you want to do, that would push the envelope of what is possible... I definitely recommend them. You won't regret using this app - it's easy to use as is, and their team are amazing. Andrea deserves a raise :D

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Incredible tool with an incredible founder. I have never had someone help me as much or as fast. Everything is easy to setup, and just works out of the box like it should. The other giveaway tools out there are complicated, more expensive, and don't justify their price compared to Giveaway Ninja. Actually, GN has more useful features I've found. This is THE giveaway tool for Shopify.

Using app

9 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

easy to setup and great customer support. Can highly recommend to use.

Using app

About 2 months

Total reviews

8

Average rating

4.9

5 / 5 Share

Oct. 29, 2025

Very efficient app for handling a giveaway. Andrea offers a killer support if you need any help. I don’t think it could be better, great app!

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

excellent customer service!!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

This app does (almost) everything I want, so I contacted support about a weird feature I was looking for and they were very helpful in providing a solution while they put my idea into a feature request. They took care of me, which is a lot coming from an app provider these days. Thanks!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2025

OMG! I don't even know how to start this review. Giveaway Ninja team helped us at every step of the process. They even helped us setting up the giveaway image. Always very helpful and professional. I loved my experience and truly recommend this app. We will be using your service again and again! Thank you!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 7, 2025

Giveaway Ninja is hands down the best giveaway app available, customer service is second to none.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2025

So far so good... I just set up my first giveaway and the staff helped me make sure everything was perfect. Great customer service!!

Using app

About 3 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

I had a few issues getting my Giveaway to function on my shopify page due to the reCAPTCHA, likely due to user error, but Andrea squared me away and got me up and running! Amazing support. I really don't write reviews often, but Andrea did a superb job, and this time it is well deserved. Thank you!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

Great app, very easy to setup, support documents are easy to use and the team (especially Andrea) are phenomenal. They respond within minutes and help in every way they can. Highly recommended!!

Using app

2 days

Total reviews

10

Average rating

5.0