All reviews

Rating Breakdown

  • 5
    99% (105 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Nov. 14, 2024

Andrea was extremely helpful and fast. easily helped me understand the situation and even used a screen recording software to easily walk me through the process to fix my issue! Amazing work!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

Support is quick to respond when assistance is needed and the app works great! Looking forward to features in the pipeline! Great to know they are constantly working on making Giveaway Ninja even better!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

Amazing App! It comes with a lot of features and tools while also having a beautiful design. It also comes with all the integrations you might need and the customer support is just incredible. This might be by far the best giveaway app here on Shopify

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

App is easy to use providing all the features i need for my business. Along with this the customer service team are lovely to deal with and more than happy to help. Definitely recommend.

Using app

13 days

Total reviews

3

Average rating

4.0

5 / 5 Share

Aug. 19, 2024

5 stars all the way. Very easy to setup and makes it fun for the customer. I've seen lots of entries where they perform multiple actions so its really great

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 12, 2024

Great app! The customer support is one of the best we ever experienced! Andrea went above and beyond in many different stages of testing and development for our giveaway, and even help with custom Shopify code for our users to get the best experience. Fast, quick, and easy! Thank you Giveaway Ninja!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2024

Great app and even better customer service! :)

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

Does exactly what we need it to do. We've run several successful giveaways and will continue to use this app.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 21, 2024

For the launch of our new brand, we had chosen a competitor (larger company with more features & possibilities) but the integration with our Shopify store didn't work at all (mainly due to changes in the Shopify Checkout that is being rolled out) and so last minute we had to look for another solution. What a breath of fresh air it was to discover, install and configure Giveaway Ninja :-). It does what it says it does: giveaways with almost all of the actions a small to large company would like to link to the giveaway, including a feature that for us was key: one extra entry to the giveaway per € spent. For some specific questions, we were pleasantly surprised to see that Andrea from customer service, was very reactive & knowledgeable (no answers like "Oh, I'll need to check with our technical team") and so we managed to have everything up and running in no time. 3 weeks later the giveaway ended with over 1300 participants and 5000 actions / entries taken.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2024

Nice and formidable. Works the way you wanted it. And we don't forget the very competent and knowledgeable customer support. Keep it up!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 4, 2024

great support, helped with all my questions!

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 2, 2024

Amazing service above and beyond support

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 21, 2024

Amazing App. Customer support is crazy good. I asked them to remove a visible feature and they did. Edited the code for me within 30 min. I had an issue another time months later and they fixed it within 2 hrs. Can't speak highly enough of how quick they help. 10/10.

Using app

2 months

Total reviews

3

Average rating

4.3

5 / 5 Share

March 29, 2024

I was stuck , and I asked for help. Right away the chat rep took over and helped me so so so much! I am EXTREMELY happy how fast customer service chat was. They did the job for me to help me . wow !!!! I'm impressed actually ! thank you thank you ! you saved me time. ⭐️⭐️⭐️⭐️⭐️

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2024

So, I had an issue with installation and I reached out to Andrea. You'll see his name everywhere on Giveaway Ninja. He identified my issue immediately and corrected it. I was up and running in minutes of me telling him what was going on.

Using app

2 months

Total reviews

10

Average rating

3.7

5 / 5 Share

March 3, 2024

Being behind a computer is not my bag. So, its super important for to find intuitive software and top-notch support. Don't look any further if that's what you need these guys are great!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2024

Best value app for giveaways on shopify & 100% the best support of any app install received to date. Highly recommended

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

Nice and reliable customer service. Helped me out a lot and explained everything very clearly when I had issues. Thanks Andrea

Store

Sartor

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

So far this app seems easy to use and integrates easily. Customer support is very responsive and helpful. Time will tell if the app pays off, I think it will.

Using app

3 months

Total reviews

26

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

Customer service representative was patient and super helpful. Even though as a business they should be focused on their application, they were very knowledgeable about Klayvio and walked me through some of the process. 100% would recomend this app and super helpful staff!

Using app

6 months

Total reviews

1

Average rating

5.0