All reviews

Rating Breakdown

  • 5
    100% (73 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (73)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 6, 2025

Incredible tool with an incredible founder. I have never had someone help me as much or as fast. Everything is easy to setup, and just works out of the box like it should. The other giveaway tools out there are complicated, more expensive, and don't justify their price compared to Giveaway Ninja. Actually, GN has more useful features I've found. This is THE giveaway tool for Shopify.

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

easy to setup and great customer support. Can highly recommend to use.

Using app

About 2 months

Total reviews

8

Average rating

4.9

5 / 5 Share

Oct. 29, 2025

Very efficient app for handling a giveaway. Andrea offers a killer support if you need any help. I don’t think it could be better, great app!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

excellent customer service!!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

This app does (almost) everything I want, so I contacted support about a weird feature I was looking for and they were very helpful in providing a solution while they put my idea into a feature request. They took care of me, which is a lot coming from an app provider these days. Thanks!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2025

OMG! I don't even know how to start this review. Giveaway Ninja team helped us at every step of the process. They even helped us setting up the giveaway image. Always very helpful and professional. I loved my experience and truly recommend this app. We will be using your service again and again! Thank you!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 7, 2025

Giveaway Ninja is hands down the best giveaway app available, customer service is second to none.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2025

So far so good... I just set up my first giveaway and the staff helped me make sure everything was perfect. Great customer service!!

Using app

About 3 hours

Total reviews

7

Average rating

4.9

5 / 5 Share

Feb. 24, 2025

I had a few issues getting my Giveaway to function on my shopify page due to the reCAPTCHA, likely due to user error, but Andrea squared me away and got me up and running! Amazing support. I really don't write reviews often, but Andrea did a superb job, and this time it is well deserved. Thank you!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

Great app, very easy to setup, support documents are easy to use and the team (especially Andrea) are phenomenal. They respond within minutes and help in every way they can. Highly recommended!!

Using app

2 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

Excellent giveaway plugin—easy to set up, and the support team is quick to assist with any issues.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

Incredible giveaway tool from an incredible team. Andrea has been working with us directly and has implemented several features that we requested. Overall we are incredibly happy to work with them and they're helping our store grow a lot! So easy to integrate, could not be happier.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

Great support!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

Support is quick to respond when assistance is needed and the app works great! Looking forward to features in the pipeline! Great to know they are constantly working on making Giveaway Ninja even better!

Using app

About 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 23, 2024

Amazing App! It comes with a lot of features and tools while also having a beautiful design. It also comes with all the integrations you might need and the customer support is just incredible. This might be by far the best giveaway app here on Shopify

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

App is easy to use providing all the features i need for my business. Along with this the customer service team are lovely to deal with and more than happy to help. Definitely recommend.

Using app

13 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 12, 2024

Great app! The customer support is one of the best we ever experienced! Andrea went above and beyond in many different stages of testing and development for our giveaway, and even help with custom Shopify code for our users to get the best experience. Fast, quick, and easy! Thank you Giveaway Ninja!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2024

Great app and even better customer service! :)

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

Does exactly what we need it to do. We've run several successful giveaways and will continue to use this app.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 21, 2024

For the launch of our new brand, we had chosen a competitor (larger company with more features & possibilities) but the integration with our Shopify store didn't work at all (mainly due to changes in the Shopify Checkout that is being rolled out) and so last minute we had to look for another solution. What a breath of fresh air it was to discover, install and configure Giveaway Ninja :-). It does what it says it does: giveaways with almost all of the actions a small to large company would like to link to the giveaway, including a feature that for us was key: one extra entry to the giveaway per € spent. For some specific questions, we were pleasantly surprised to see that Andrea from customer service, was very reactive & knowledgeable (no answers like "Oh, I'll need to check with our technical team") and so we managed to have everything up and running in no time. 3 weeks later the giveaway ended with over 1300 participants and 5000 actions / entries taken.

Using app

23 days

Total reviews

1

Average rating

5.0