All reviews

Rating Breakdown

  • 5
    100% (74 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 99% (73)
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5 / 5 Share

Oct. 10, 2024

App is easy to use providing all the features i need for my business. Along with this the customer service team are lovely to deal with and more than happy to help. Definitely recommend.

Using app

13 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 12, 2024

Great app! The customer support is one of the best we ever experienced! Andrea went above and beyond in many different stages of testing and development for our giveaway, and even help with custom Shopify code for our users to get the best experience. Fast, quick, and easy! Thank you Giveaway Ninja!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2024

Great app and even better customer service! :)

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

Does exactly what we need it to do. We've run several successful giveaways and will continue to use this app.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 21, 2024

For the launch of our new brand, we had chosen a competitor (larger company with more features & possibilities) but the integration with our Shopify store didn't work at all (mainly due to changes in the Shopify Checkout that is being rolled out) and so last minute we had to look for another solution. What a breath of fresh air it was to discover, install and configure Giveaway Ninja :-). It does what it says it does: giveaways with almost all of the actions a small to large company would like to link to the giveaway, including a feature that for us was key: one extra entry to the giveaway per € spent. For some specific questions, we were pleasantly surprised to see that Andrea from customer service, was very reactive & knowledgeable (no answers like "Oh, I'll need to check with our technical team") and so we managed to have everything up and running in no time. 3 weeks later the giveaway ended with over 1300 participants and 5000 actions / entries taken.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2024

great support, helped with all my questions!

Using app

About 5 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

April 21, 2024

Amazing App. Customer support is crazy good. I asked them to remove a visible feature and they did. Edited the code for me within 30 min. I had an issue another time months later and they fixed it within 2 hrs. Can't speak highly enough of how quick they help. 10/10.

Using app

2 months

Total reviews

4

Average rating

3.5

5 / 5 Share

June 21, 2025

I was stuck , and I asked for help. Right away the chat rep took over and helped me so so so much! I am EXTREMELY happy how fast customer service chat was. They did the job for me to help me . wow !!!! I'm impressed actually ! thank you thank you ! you saved me time.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2024

So, I had an issue with installation and I reached out to Andrea. You'll see his name everywhere on Giveaway Ninja. He identified my issue immediately and corrected it. I was up and running in minutes of me telling him what was going on.

Using app

About 9 hours

Total reviews

10

Average rating

3.7

5 / 5 Share

March 3, 2024

Being behind a computer is not my bag. So, its super important for to find intuitive software and top-notch support. Don't look any further if that's what you need these guys are great!

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2024

Best value app for giveaways on shopify & 100% the best support of any app install received to date. Highly recommended

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

So far this app seems easy to use and integrates easily. Customer support is very responsive and helpful. Time will tell if the app pays off, I think it will.

Using app

About 24 hours

Total reviews

27

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

Really a nice app, very useful. and Andreas helped me a lot, always patience and kindness. He solved a lot of troubles for me when I set my first giveaway project. In one word: great app and great service.

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

Easy to setup, outstanding support, and VERY effective getting engagement

Using app

13 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

Easy to set up and install, took two seconds to integrate with Mailchimp too. Support is second to none, literally the most helpful tech support I've ever experienced. Would recommend.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

brilliant app that takes all the hard work out of creating giveaways, and great customer service

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2023

This app is very simple, easy to set up and get running. I did have some questions about running campaigns and integrations, and Andrea helped me out! Not only did she address the issues I was having she also improved upon my setup! I've tried a lot of plug in apps and the customer service was really lacking, but this wasn't the case with Giveaway Ninja. You won't be overcharged and unable to reach support. I also like that you can scale your subscription to the sign up volume. It's all around awesome! I highly recommend this app!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

I recently used the Giveaway Ninja App for our Anniversary Giveaway, and I was extremely pleased with the results. My primary goals were to boost engagement with potential customers and increase our social media followers, particularly on Facebook. Thanks to the Giveaway Ninja App, I achieved both of these objectives. Additionally, Andrea provided outstanding support and promptly addressed any questions I had. I highly recommend this app for anyone looking to run successful giveaways and enhance their online presence.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 1, 2023

This app does everything you need to run an effective giveaway! The customer service in impeccable! My questions were answered immediately, and Andrea also assisted with the setup! If you want to acquire more customers, or you need competent help with the set up use this app! Good customer service is hard to find these days but you won't have that problem here!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

Easy to use. Had lots of different options, and the support was fantastic!

Using app

2 days

Total reviews

1

Average rating

5.0