Giveaway Ninja • Giveaways

excellent customer service!!

This app does (almost) everything I want, so I contacted support about a weird feature I was looking for and they were very helpful in providing a solution while they put my idea into a feature request. They took care of me, which is a lot coming from an app provider these days. Thanks!

OMG! I don't even know how to start this review. Giveaway Ninja team helped us at every step of the process. They even helped us setting up the giveaway image. Always very helpful and professional. I loved my experience and truly recommend this app. We will be using your service again and again! Thank you!

Giveaway Ninja is hands down the best giveaway app available, customer service is second to none.

So far so good... I just set up my first giveaway and the staff helped me make sure everything was perfect. Great customer service!!

I had a few issues getting my Giveaway to function on my shopify page due to the reCAPTCHA, likely due to user error, but Andrea squared me away and got me up and running! Amazing support. I really don't write reviews often, but Andrea did a superb job, and this time it is well deserved. Thank you!

Great app, very easy to setup, support documents are easy to use and the team (especially Andrea) are phenomenal. They respond within minutes and help in every way they can. Highly recommended!!

Excellent giveaway plugin—easy to set up, and the support team is quick to assist with any issues.

Support is quick to respond when assistance is needed and the app works great! Looking forward to features in the pipeline! Great to know they are constantly working on making Giveaway Ninja even better!

Amazing App! It comes with a lot of features and tools while also having a beautiful design. It also comes with all the integrations you might need and the customer support is just incredible. This might be by far the best giveaway app here on Shopify

App is easy to use providing all the features i need for my business. Along with this the customer service team are lovely to deal with and more than happy to help. Definitely recommend.

Great app! The customer support is one of the best we ever experienced! Andrea went above and beyond in many different stages of testing and development for our giveaway, and even help with custom Shopify code for our users to get the best experience. Fast, quick, and easy! Thank you Giveaway Ninja!

Great app and even better customer service! :)

Does exactly what we need it to do. We've run several successful giveaways and will continue to use this app.

For the launch of our new brand, we had chosen a competitor (larger company with more features & possibilities) but the integration with our Shopify store didn't work at all (mainly due to changes in the Shopify Checkout that is being rolled out) and so last minute we had to look for another solution. What a breath of fresh air it was to discover, install and configure Giveaway Ninja :-). It does what it says it does: giveaways with almost all of the actions a small to large company would like to link to the giveaway, including a feature that for us was key: one extra entry to the giveaway per € spent. For some specific questions, we were pleasantly surprised to see that Andrea from customer service, was very reactive & knowledgeable (no answers like "Oh, I'll need to check with our technical team") and so we managed to have everything up and running in no time. 3 weeks later the giveaway ended with over 1300 participants and 5000 actions / entries taken.

great support, helped with all my questions!

Amazing service above and beyond support

Amazing App. Customer support is crazy good. I asked them to remove a visible feature and they did. Edited the code for me within 30 min. I had an issue another time months later and they fixed it within 2 hrs. Can't speak highly enough of how quick they help. 10/10.

I was stuck , and I asked for help. Right away the chat rep took over and helped me so so so much! I am EXTREMELY happy how fast customer service chat was. They did the job for me to help me . wow !!!! I'm impressed actually ! thank you thank you ! you saved me time.

So, I had an issue with installation and I reached out to Andrea. You'll see his name everywhere on Giveaway Ninja. He identified my issue immediately and corrected it. I was up and running in minutes of me telling him what was going on.