All reviews

Rating Breakdown

  • 5
    99% (96 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Oct. 1, 2023

This app does everything you need to run an effective giveaway! The customer service in impeccable! My questions were answered immediately, and Andrea also assisted with the setup! If you want to acquire more customers, or you need competent help with the set up use this app! Good customer service is hard to find these days but you won't have that problem here!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

We've only recently signed up for this app and haven't had the opportunity to explore its features in depth just yet. However, our initial impression is quite positive, as it appears to be quite user-friendly. What truly sets this company apart, though, is its exceptional customer service. In a landscape crowded with commendable apps and top-notch customer support, this service stands out in a league of its own. Andrea, in particular, has made an indelible mark with her remarkable assistance. Not only did she expertly guide us through the process of creating our very first campaign from scratch, but she went the extra mile in doing so. To fully appreciate the excellence she brings, one must experience it firsthand. A heartfelt shoutout and a big thank you to Andrea for brightening our day! We're eagerly looking forward to exploring the app's additional features and what's in store for future developments.

Using app

3 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 21, 2023

Easy to use. Had lots of different options, and the support was fantastic!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2023

First let me tell you..... Andrea is amazing. So helpful. Really is. Have a problem or need something change to make it your own and he is on it like crazy. Also filled with a ton of ideas on how to make things work the way you want. The app is loaded with tons of features that you pay a arm and leg for with other apps. Super clean and responsive. I love the idea that you can tag customer that go into Klaviyo. Our goal is to walk people into our business slowly and introduce things to them and not to scare them away. Also it has a lot of interaction with the customer as ways for them to earn more points or entries. The big feature is referral a friend. We added a lot of new elements to our site and with this app you can have them visit and explore and get points for it. (great way to educate your customers) With all seriousness, give them a try and make sure you reach out if you need anything. Customer service is the best I've seen on Shopify. Just a quick update.... Less than one week using the app and already had over 200 entries and many referrals. Really works on expanding your email list and get people to go through your site. SECOND MAJOR Update...He took my suggestion and added it to the app. You can now have customers who buy be entered into the sweepstake. Totally amazing You Really need to try this app. In two months we gained a ton of contacts that we can promote our products too.

Using app

About 2 months

Total reviews

35

Average rating

4.9

5 / 5 Share

Sept. 2, 2023

Very reliable and supportive team! Very recommended app!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2023

Great App! Recommend if looking for an easy-to-use giveaway app. Simple Plug and Play, and your away.

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 1, 2023

I was getting super frustrated as I couldn't get an HTML code to work, so I reached out to customer support and Andrea was the nicest, most patient support person I've ever encountered, and SO helpful! Come to find out, it was my own error that was interfering with the code embedding. I haven't gotten further than that in utilizing the actual app, but I absolutely would recommend Giveaway Ninja based solely on their customer service. :)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2023

The best of the giveaway apps i tried that were affordable and do the subscription payments through shopify The staff are nice and helpful :)

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 26, 2023

Giveaway Ninja is a great company, they have gone up and beyond helping me as a new retail business. Andrea has helped me get the most out of the app and has helped me in so many other ways beyond what the app offers. I can't say enough of her professionalism and her kindness in helping me, I greatly appreciate her Efforts! She is simply Amazing!

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 16, 2023

This is a great app for running contests with amazing customer support. Andrea helped me with every little detail in getting my first contest up and running. The results so far have been way beyond my expectations. If you're looking for a great way to build your email list by using contests, then this is the app for you.

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 7, 2023

Have nothing but good things to say about these guys. Both the giveaway software and the wheel spin software are really well laid out to make it easy to set up, and look professional on the store. They also go above and beyond to assist their customers to ensure they have a smooth experience with all the software. When i say they go above and beyond, i mean you will be hardpressed to find an app developer out there who even gets close to the level of customer support these guys provide. all in all, you'd be a dummy NOT to choose crazyrocket.

Using app

7 months

Total reviews

6

Average rating

4.2

5 / 5 Share

Feb. 16, 2023

We have ran two giveaways using this APP and we couldn't be happier. It is SUPER easy to use. I would recommend to anyone who is looking to attract new customers using this type of marketing to se this APP!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 30, 2023

Easy to use app and makes running contests so much better. And they have great support. I contacted them with a small issue/request and they got back to me quickly with a solution.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2023

I had a huge issue that was resolved by Giveaway Ninja customer support within 2 minutes. I was not expecting that.

Using app

About 2 months

Total reviews

3

Average rating

3.7

Developer Reply

Hey! I truly appreciate your collaboration with that :) We understand that giveaways need time to set up and promote, and we are happy to provide you the App free in the future if you need to take more time to plan and run your first giveaway ;) Best, Andrea

5 / 5 Share

Jan. 4, 2023

This was my first time using an app like this in Shopify. As a relatively new shopify user, it's been a learning curve for me. Fortunately the Giveaway Ninja support chat was there to help me every step of the way. I probably asked 80 questions over a 3 hour period of time and the responses were always fast, friendly and very informative. I felt so clueless at the beginning but by the end of the setup, I felt extremely knowledgeable and confident using the app. 10/10 and I'll definitely be using it again for future giveaways.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2022

Using this app for a Black Friday (Better Friday) giveaway we're running and the customer service has been exceptional! Super fast replies, really helpful and really personable. Very impressed!

Using app

23 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 24, 2022

Andrea and the service team are INCREDIBLE! On it with fast and helpful responses and problem solving. We are blown away. They are proactively helping us have a better giveaway in a multitude of ways. They are true pros and we will absolutely use them again!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 16, 2022

I loved everything about it, really helped us gather emails and new customers. Andrea was so helpful and made setting up our giveaway so simple. I highly recommend

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2022

Oh man... where do I begin? Andrea Is just something else with the way she ensures you get the most out of this wonderful app. Not only is it super beginner friendly, but it also just does the job so effectively. Needless to say, Andrea's expertise in knowing what is best for your particular needs is just unmatched. It's really what makes this app so great and better than all the other ones; It's simplicity and just outstanding customer service. Truly the best! I highly highly recommend this app for all your future giveaways and there is nothing like this one I tell you. Once again, thank you x1000!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 5, 2022

The support was amazing. They helped me to solve all the things I wanted, and I didn't need to do anything myself. And they also gave me a gift . How cool is that.. Thanks

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

A pleasure to help new brands! Good luck with the promotion :) Best, Andrea