Gladly
Gladly - No more tickets. Customer-centric support software
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4.7
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27
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#2,792
Shopify
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July 1, 2021
I am unable to access the platform or reach customer service. This is unacceptable for a customer experience provider. Scheduling a demo appears to be mandatory, a help center can not be embedded under your own domain, and there is no way for customers to check order status. The platform is far too expensive and requires an 8 seat minimum for customer-facing users and an annual contract. This company is cray!
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