Gleam Competitions
The reviews for the Gleam Shopify App are mixed, with both positive and negative feedback. Positive aspects include easy navigation, good customer service, and effectiveness in running giveaways and competitions. Users appreciate the platform for its ability to help increase social media following, email lists, and engagement with customers. However, negative feedback revolves around issues with pricing transparency, confusion with account setup, and limitations on features at the free level. Some users experienced unexpected charges and difficulties with setting spending limits, leading to frustration and disappointment. Additionally, there are concerns about customer service responses and the need for improvements in app functionality and clarity.
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App is not working. Tried creating a first competition with Instagram, Facebook and link entries. Says Facebook URL isn't valid, so I tried fixing it and that didn't work. Ended up removing the Facebook entries. Then saved my work and tried to publish and nothing happens. Just loads and then crashes. Also, setup isn't the clearest. Asks you to continue with Google or Apple, when you do, says you don't have an account and asks you to create an account. Would be easier to have create account page on the first setup screen...
Thanks for the feedback, we've reached out directly via support to solve these issues with you - let us know if you were able to get them fixed! This certainly doesn't sound like the quality we pride our setup experience on.
Perfect. Good Customer Service and Help. Very Useful.
Pretty cool, but wish there was more support at the free level. As a startup, I don't have a lot of funds for monthly services right now but still want to do normal things like grow my newsletter subscription to the few people who will participate. I feel like subscription levels should be centered around the number of users being reached or something...
So far so good, very easy navigation, better than other apps that do similar things. Looking forward to using Gleam in future giveaways.
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