Gleam Competitions
The reviews for the Gleam Shopify App are mixed, with both positive and negative feedback. Positive aspects include easy navigation, good customer service, usefulness for running giveaways, and effectiveness in increasing social media following and email lists. Users appreciate the platform for its simplicity in setting up competitions, duplicating competitions, and drawing winners. However, negative feedback revolves around issues with the app not working properly, confusion with setup, high costs for certain features, and concerns about billing practices. Some users experienced unexpected charges, confusion with account authorization, and dissatisfaction with customer service responses to issues.
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App is not working. Tried creating a first competition with Instagram, Facebook and link entries. Says Facebook URL isn't valid, so I tried fixing it and that didn't work. Ended up removing the Facebook entries. Then saved my work and tried to publish and nothing happens. Just loads and then crashes. Also, setup isn't the clearest. Asks you to continue with Google or Apple, when you do, says you don't have an account and asks you to create an account. Would be easier to have create account page on the first setup screen...
Thanks for the feedback, we've reached out directly via support to solve these issues with you - let us know if you were able to get them fixed! This certainly doesn't sound like the quality we pride our setup experience on.
Perfect. Good Customer Service and Help. Very Useful.
Pretty cool, but wish there was more support at the free level. As a startup, I don't have a lot of funds for monthly services right now but still want to do normal things like grow my newsletter subscription to the few people who will participate. I feel like subscription levels should be centered around the number of users being reached or something...
So far so good, very easy navigation, better than other apps that do similar things. Looking forward to using Gleam in future giveaways.
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