Glew Analytics & Reporting for Shopify

Glew Analytics & Reporting

Shopify Ecommerce analytics for B2B & B2C reporting by Glew

Developer

Rating

4.5

feedback

68

Reviews

chart

#337

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    12%
  • Less than a year
    60%
  • More than a year
    28%

Reviews Summary

Glew is highly praised by ecommerce merchants for its powerful analytics and reporting capabilities. Users appreciate the valuable insights it provides into sales data, customer behavior, and marketing performance. The platform's intuitive user interface makes it easy to navigate and use, even for those who are not technically inclined. Customers also highlight the app's ability to tie performance data to individual customer data, enabling them to make impactful business decisions. The customer support team, particularly mentioned reps like Christian, Lindsay, and Laura, is commended for being responsive and helpful in guiding users through the platform. However, there are some negative reviews mentioning issues with customer support responsiveness, auto-renewal practices, and difficulties in canceling subscriptions.

Highlights

Powerful analytics and reporting capabilities
Intuitive user interface
Responsive customer support
Issues with customer support responsiveness and subscription management
Valuable insights into sales data and customer behavior

Rating Breakdown

  • 5
    87% (59 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    12% (8 ratings)

Reviews with Text

  • 100% (68)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 11, 2023

I've been using Glew for a few months now, and I have to say, it's been a game-changer from an efficiency perspective. The platform provides valuable insights into my sales data, customer behavior, and marketing performance. The user interface is intuitive and easy to navigate, which makes it easy to use even if you're not very technically inclined.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2023

By utilizing Glew, we can obtain insights that are not native to Shopify, such as customer LTV, advertising performance and partner segmentation. We have found these insights to be invaluable for our business. Glew also enables effortless integration of customer segments into Klaviyo for personalization.

Using app

Almost 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

May 2, 2023

Glew is a fantastic product! It does such a great job tying performance data to individual customer data. It allows us to really see the full picture and has helped us make some pretty impactful business decisions. The price value for this program is spot on. Our client success rep, Christian is fantastic. He is always there to help us and troubleshoot data.

Using app

2 months

Total reviews

7

Average rating

4.6

5 / 5 Share

May 2, 2023

By far my favorite app for Shopify and Amazon reporting! I've looked at all the others and this is the only one that gets the job done. Easy reporting that gives me a snapshot report while also allowing me view reports in detail.

Store

EBOOST

Using app

Over 5 years

Total reviews

10

Average rating

5.0

5 / 5 Share

April 26, 2023

Migrated from Magento to Shopify for glew and Christian from Glew was really helpful and setup my account for shopify which corrected the reports great support highly recommend.

Store

Christy

Using app

2 days

Total reviews

3

Average rating

5.0

All reviews

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