Glow: Loyalty Points & Rewards for Shopify

Glow: Loyalty Points & Rewards

Smart & Seamless: Loyalty Points, Rewards & Referrals

Rating

4.5

feedback

98

Reviews

chart

#2,177

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    5%
  • Less than a month
    27%
  • Less than a year
    45%
  • More than a year
    21%

Reviews Summary

The reviews for the Glow Loyalty app are overwhelmingly positive, with users praising the app for its affordability, ease of use, and excellent customer support. Many users appreciate the pricing plans based on the number of members rather than transactions, making it a cost-effective choice for businesses. The app is described as flexible, well thought out, and tailored to the needs of different businesses. Users also highlight the app's features, such as email capabilities, points expiry, and customization options. However, there are a few negative reviews mentioning issues with translations not applying, lack of support, and problems with points not being added automatically after purchases.

Highlights

Affordability and Pricing Plans
Ease of Use and Flexibility
Excellent Customer Support
Features and Customization
Issues with Translations and Points System

Rating Breakdown

  • 5
    85% (83 ratings)
  • 4
    4% (4 ratings)
  • 3
    3% (3 ratings)
  • 2
    1% (1 ratings)
  • 1
    7% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 18, 2024

Best price in town, with good quality and TOP support service. I love the app!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2024

Excellent App. So easy to use.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2024

Excellent app, really well thought out and flexible. They migrated our clients for us and tailored it to our needs. Excellent support! As a coffee roaster and coffeehouse, we really appreciate their pricing plans. Glow is one of the few that base it on the number of members and not the number of transactions. For anyone thinking of using Shopify's POS, choose 'member-based' plans and avoid the transaction-based plans, which most other loyalty apps use because they will count every POS sale (even just a coffee). When we added POS, it catapulted us from a free plan to one costing hundreds of dollars per month! Of the member-based loyalty apps we reviewed, Glow's app was the best, even better than the transaction-base loyalty app that wanted to charge us hundreds of dollars a month. Thank you, Glow!

Using app

20 days

Total reviews

7

Average rating

5.0

2 / 5 Share

Oct. 14, 2023

Cambio los textos en los ajustes de la aplicación en la sección ''traducción'' pero no se aplican. Le doy a guardar cambios, aparece que se han guardado correctamente pero no se guardan.

Store

CLUNIA

Using app

About 1 hour

Total reviews

1

Average rating

2.0

5 / 5 Share

May 5, 2023

I just finished setting this up, but so far, I'm happy. They helped me import rewards from a previous program. The email feature and points expiry with an affordable price drew me to this app. I was also pleasantly supprised with how well the app worked on my website. For me, it is much more intuitive than other programs when on a website.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the fantastic 5-star review! 🌟 We are delighted to hear that you’re happy with Glow Loyalty so far and that importing rewards from your previous program went smoothly. We designed our app with user-friendliness in mind, so it’s wonderful to hear that you’ve found it intuitive and a great fit for your website. We strive to offer a powerful, feature-rich loyalty solution at an affordable price point, and it’s incredibly rewarding to know that features like our email integration and points expiry options are resonating with merchants like you. Should you have any questions or need further assistance as you continue using our app, don't hesitate to reach out. We're here to support you every step of the way! Wishing you tremendous success with your new loyalty program! 🚀 Warm regards, Glow Loyalty Team

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more