Glow: Loyalty Points & Rewards
Glow Loyalty: Reward Program App to Drive Customer Retention
Rating
4.8
feedback
49
chart
#2,442
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
10%
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Less than a month
45%
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Less than a year
27%
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More than a year
18%
Reviews Summary
The Glow Loyalty app has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their online stores. Customers appreciate the app's functionality, ease of use, and the excellent customer service provided by the Glow team. Many users have highlighted the seamless integration with Shopify and other third-party platforms, as well as the value for money offered by the app. The support team, particularly mentioned individuals like Sergey and Ryan, has been praised for their responsiveness and helpfulness in resolving issues and guiding users through the setup process. Additionally, customers have expressed satisfaction with the features like rewards, points tracking, and the ability to customize the app to suit their specific needs. However, some users have mentioned minor concerns such as pricing tiers and the need for additional features like the ability to redeem points at checkout. Overall, Glow Loyalty app stands out for its positive impact on customer experience and retention, making it a highly recommended choice for ecommerce businesses.
Highlights
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All reviews
Aug. 26, 2025
Glow has been an excellent partner over the last 5 years- and has allowed us to grow our customer base and retention. Since we added a Shopify POS we can also offer our visiting customers their rewards in-store as well. The return is almost double our investment and we love their customer service. Customers enjoy applying credits and do so often. Try them out today.
April 29, 2025
Amazing app and the functionality for the price is brilliant. I have integrated this with my instore third party epos & Shopify and it works perfectly. I have been in communication with Sergey at every step of the way and the level of support is superb!
April 18, 2025
We've used this app for 6 months and it adds a lot to our customer experience. It's intuitive and easy to install - but the absolute best part is the customer service. I ran into a snag with a customer account issue and having not fully installed part of the app so I reached out to the glow team. They responded within just a couple of hours and worked with me through the evening to find and resolve the issue. I worked with Sergey - and am so thankful for his professionalism and help. 10/10 experience across the board. Highly recommend!
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