Glow: Loyalty Points & Rewards
Smart & Seamless: Loyalty Points, Rewards & Referrals
Rating
4.5
feedback
98
chart
#2,177
All reviews
Rating Breakdown
Review RSS Feed
April 18, 2024
Best price in town, with good quality and TOP support service. I love the app!
Feb. 25, 2024
Excellent app, really well thought out and flexible. They migrated our clients for us and tailored it to our needs. Excellent support! As a coffee roaster and coffeehouse, we really appreciate their pricing plans. Glow is one of the few that base it on the number of members and not the number of transactions. For anyone thinking of using Shopify's POS, choose 'member-based' plans and avoid the transaction-based plans, which most other loyalty apps use because they will count every POS sale (even just a coffee). When we added POS, it catapulted us from a free plan to one costing hundreds of dollars per month! Of the member-based loyalty apps we reviewed, Glow's app was the best, even better than the transaction-base loyalty app that wanted to charge us hundreds of dollars a month. Thank you, Glow!
May 5, 2023
I just finished setting this up, but so far, I'm happy. They helped me import rewards from a previous program. The email feature and points expiry with an affordable price drew me to this app. I was also pleasantly supprised with how well the app worked on my website. For me, it is much more intuitive than other programs when on a website.
Thank you so much for the fantastic 5-star review! 🌟 We are delighted to hear that you’re happy with Glow Loyalty so far and that importing rewards from your previous program went smoothly. We designed our app with user-friendliness in mind, so it’s wonderful to hear that you’ve found it intuitive and a great fit for your website. We strive to offer a powerful, feature-rich loyalty solution at an affordable price point, and it’s incredibly rewarding to know that features like our email integration and points expiry options are resonating with merchants like you. Should you have any questions or need further assistance as you continue using our app, don't hesitate to reach out. We're here to support you every step of the way! Wishing you tremendous success with your new loyalty program! 🚀 Warm regards, Glow Loyalty Team
March 16, 2023
Glow loyalty has been amazing for my business, I highly recommend them. The team behind glow has had my back since day 1. AAA+ service. Thanks guys.
Wow, thank you for the outstanding 5-star review! 🌟 We are thrilled to hear that Glow Loyalty has been a valuable addition to your business, and it's incredibly rewarding to know that our team has been able to support you from day one. Our goal is to always deliver AAA+ service to our wonderful customers like you, and your kind words are a fantastic affirmation that we are achieving that. Thank you for choosing Glow Loyalty, and for the high recommendation. We are excited to continue supporting your business as it grows and thrives! Warmest regards, Glow Loyalty Team
Jan. 3, 2022
I love this app! Although I am a new business I have already implemented the app and am offering rewards to my customers. I see this as a long term relationship to help grow my business and customer loyalty.
Nov. 6, 2021
This is a very detailed app that works great with Shopify. It includes all of the features you could possibly want, at very affordable prices. The customer service / help system is second to none. When I contacted them I received timely, accurate, friendly assistance. I have finally found the system that will work for our company, and I am so glad we located GLOW for our Loyalty Program.
Using app
5 months
Total reviews
1
Average rating
5.0
Wow, thank you for the glowing 5-star review back in 2021! 🌟 We are thrilled to hear that you find Glow Loyalty the perfect fit for your company’s needs. It's wonderful that you appreciate our detailed features, our affordable pricing, and especially our customer service. Your kind words about our help system and the timely, accurate, and friendly assistance you received from our team are incredibly rewarding to hear. Our customer support team is dedicated to providing the best service possible, and your positive feedback truly validates their efforts. Thank you for choosing Glow as your partner in creating a successful loyalty program. We are honored to be a part of your company’s growth and are here to support you every step of the way! Warmest regards, Glow Loyalty Team
Oct. 2, 2021
Best loyalty app I've found. Vip tiers at an affordable price, no order limits, easy setup, lots of customization and a clean and modern looking design. And great customer service from Chris!
Wow, thank you for the outstanding 5-star review back in 2021! 🌟 We are thrilled to hear that you’ve found Glow Loyalty to be the best loyalty app for your needs. It's fantastic to know that you appreciate our VIP tiers, pricing, ease of setup, customization options, and our clean, modern design. A special shoutout to Chris, too! He's indeed a valuable member of our team. Your support means the world to us, and we’re committed to providing you with top-notch service as you grow your loyalty program. Thank you for being a fantastic part of the Glow Loyalty community! Warmest regards, Glow Loyalty Team
Sept. 9, 2021
I'm using this app to launch my loyalty program. I think it's very complete in free mode. Also paid modes are MUCH CHEAPER than other apps, so in case you need an upgrade it's not a big deal to pay. Everyone it's always in contact, it's easy to resolve any questions or problems
Sept. 6, 2021
Great app. I have used this for about 6 months to gain customer confidence and repeat business. It has improved my POS and online sales.
Thank you for the 5-star review from 2021! 🌟 We are delighted to hear that Glow Loyalty has been a valuable tool for your business, helping you build customer confidence and encourage repeat business. It's fantastic that our app has contributed positively to both your POS and online sales over the past six months. Your success is our success, and reviews like yours truly make our day. Thank you for trusting Glow Loyalty to be a part of your business growth journey. We are committed to continuing to support you in achieving even greater success in the future! Warmest regards, Glow Loyalty Team
June 30, 2021
We've been running the Rewards and Refer a Friend programme for about a month and the early customer take up and reaction is good. The App itself is pretty much intuitive, quick to set up and highly brandable. When we've needed support it's always been forthcoming and helpful, but if you're in the UK be aware they operate on East Coast USA time zone. We've happily moved up from the Free plan to the first level of Paid for based on our early experience. We love to be able to integrate with JudgeMe Reviews
Thank you so much for your glowing 5-star review from 2021! 🌟 We are thrilled to hear that your experience with our Rewards and Refer a Friend program has been positive, and that your customers are responding well to it. It's fantastic to know that you found our app intuitive, quick to set up, and highly customizable to align with your branding. We sincerely appreciate your note on our support hours, and we understand that the time zone difference can be a bit tricky for our international clients. Your feedback is a great reminder for us to continue exploring ways to support our global merchants better. It’s fantastic to hear that based on your early experience, you’ve decided to move up from the Free plan to a Paid plan - that’s the ultimate compliment! And regarding your integration request with JudgeMe Reviews, we are always looking for ways to improve and expand our services. I'll be sure to pass your suggestion onto our development team for consideration. Thank you once again for choosing Glow Loyalty, and for being a fantastic part of our community. We’re here to support your continued success! Warmest regards, Glow Loyalty Team
May 11, 2021
I have added this app to both of my websites, the support was amazing quick replies and simple easy to follow instructios. The initial setup was straightforward and took about 20 minutes. I can't comment on the sign up rate as yet as I have just gone live. Thanks to Ryan awesome support.
May 5, 2021
I only started using Glow Loyalty but my experience has been great. Easy to use, customer support has been excellent (thanks Ryan!). Migration from my old system was super easy, too.
April 30, 2021
I would recommend this app to reward loyal customers. I was really happy with their customer service and happy to help structure a plan that works well for us.
April 30, 2021
We choose this app because we want to have a rewards/loyalty program on our online store. The app is very easy to use and it works great! Ryan from app developer/support team is very accommodating with our inquiries and requests! Thank you so much!
April 29, 2021
Well what can we say - Glow is an absolutely amazing reward/loyalty app and after lots and LOTS of research, we think this is the best app by far... Also, all of those other reward apps should be ashamed of themselves for charging such ridiculous amounts of money. Glow is very-very slick and really-really easy to use for us and our customers too. We think Glow is perfect for any business of any size and we're really excited for the future for our website and our customers now that we have this app installed. We're completely new to rewards points so the customer service has been simply amazing with answering our questions and helping quickly with installation support. Really nice bunch of people too :) Dear Glow - Thank you so much for creating this innovative app and for choosing the right (sensible and fair) price points. Congratulations and good luck. Dear Shopify - Kick all the other reward/loyalty apps out of the app store, Glow is the only one you need :) Cheers, Anthony
April 29, 2021
This Glow:Loyalty App works great! So far, I have not experienced any issues with the App and I truly appreciate the pricing structure. As a start-up, it is challenging to find apps that don’t kill you with monthly fees when you don’t have a large customer base yet. It may not have all the bells and whistles as some big competitor Apps that have additional functionality for integrations, but I’m loving what it offers so far. I highly recommend it! Give it a whirl, because it’s free!
April 21, 2021
这是一个很不错的软件，帮我解决了很多问题，尤其是忠实顾客的平台。所以在这里写下评论，支持一下。これは非常に優れたソフトウェアであり、多くの問題、特に忠実な顧客向けのプラットフォームを解決するのに役立ちました。 だからここにコメントを書いてそれをサポートしてください。
この素晴らしい5つ星のレビューをいただき、本当にありがとうございます！🌟 当社のソフトウェアがあなたの多くの問題を解決し、特に忠実な顧客向けのプラットフォームを強化するのに役立っていると聞いて、大変嬉しいです。 あなたの暖かい言葉と支持が我々のチームにとって大変励みとなります。これからも更なるサポートとサービスの向上に尽力してまいりますので、今後ともよろしくお願いいたします。 どうもありがとうございました。 Glow Loyalty チーム And for our English speakers, the review said, "This is a very good software that has helped me solve many problems, especially in creating a platform for loyal customers. So I am writing this review here to show my support. This software is excellent and has been instrumental in solving many problems, particularly in establishing a platform for loyal customers. Therefore, I am writing this comment here to extend my support." We replied with, "Thank you very much for this wonderful 5-star review! 🌟 We are delighted to hear that our software has helped you solve many of your problems, especially in enhancing the platform for your loyal customers. Your warm words and support are greatly motivating for our team. We are committed to continuing our efforts to provide further support and improve our services for you. Thank you once again."
April 19, 2021
The app seems ROI positive. Customer service is excellent. Highly recommend this app if you are planning to have a referral programme.
Using app
13 days
Total reviews
4
Average rating
5.0
April 6, 2021
I am currently using the free plan. Although I haven't really had a chance to use it with customers and get their feedback yet, I must say that the customer service is great. They are patient and very helpful. Set up is super easy. App is also easy to use.
We greatly appreciate your 5-star review from 2021! 🌟 It's fantastic to hear that you've found our app straightforward and simple to set up, and it's wonderful that you're making the most of our free plan. We are especially pleased to know that our customer service team has made a positive impression on you with their patience and helpfulness. Our goal is to make your experience with Glow Loyalty as seamless as possible, and your kind words mean a lot to our team. We’re here to support you every step of the way! Warmest regards, Glow Loyalty Team