Glow: Loyalty Points & Rewards
Glow Loyalty is highly praised by ecommerce merchants for its effectiveness in increasing customer retention and engagement. Customers appreciate the discounts and rewards offered through the loyalty program, leading to repeat purchases and loyalty. The app is commended for its user-friendly interface, excellent customer service, and quick response to queries. Merchants also highlight the seamless integration with Shopify POS and third-party systems, as well as the added functionalities like Klaviyo integration. However, some users mention concerns about pricing tiers and occasional technical issues, such as delays in redeeming rewards or translation difficulties. Overall, Glow Loyalty is recommended for businesses looking to implement a loyalty program that drives customer loyalty and satisfaction.
Glow Loyalty has been a great partner since we brough it into cassettecomeback.com . Our customers love the discounts, and it keeps them coming back again and again. We give them great value through this loyalty program and they know it, and appreciate it. We've got a good thing going here! They are always pretty quick to reply to your concerns and situations you occasionaly run into. Keep it going GLOW!
Glow has been an excellent partner over the last 5 years- and has allowed us to grow our customer base and retention. Since we added a Shopify POS we can also offer our visiting customers their rewards in-store as well. The return is almost double our investment and we love their customer service. Customers enjoy applying credits and do so often. Try them out today.
Amazing app and the functionality for the price is brilliant. I have integrated this with my instore third party epos & Shopify and it works perfectly. I have been in communication with Sergey at every step of the way and the level of support is superb!
Fantastic Rewards App. Our customers love getting their discounts. Super helpful support from the team at Glow. Would highly recommend!!!
I have been using the free version of this app for my jewelry business. It's a great incentive for customers to return and place more orders. I love the customer service here. EVERY single time I have asked for help I have had very patient and polite, resourceful people who genuinely made me feel like they wanted to resolve any issues I had. Most of my issues were not with the app but e.g. how to get rid of bots or how to eliminate dormant customers who use up space but don't show activities. Sergey, who helped me "declutter" my members did all of this on his end always checking in to make sure he does exactly what I had in mind, offering suggestions I would not have thought of myself. Really recommend this app. Can't wait to have more than 500 active members to justify paying for the upgrade.
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