Gobot ‑ AI Chatbot + Quiz
Convert more & automate support with an AI chatbot &...
Rating
3.2
feedback
20
chart
#2,230
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
10%
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Less than a month
65%
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Less than a year
0%
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More than a year
20%
Reviews Summary
The reviews for the Gobot Shopify App are quite mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the app's functionality and ease of use. They find it helpful in boosting sales, providing customer service, and customizing chatbots. The support team is also praised for being knowledgeable, responsive, and helpful. However, on the negative side, some users have faced issues with the app not working properly, lack of user-friendly setup, and difficulties in communication with the support team. There are also complaints about the app being expensive and not delivering on promised features.
Highlights
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All reviews
Dec. 14, 2025
The product basically doesn't work, and all Max and Emanuel try to do is sell more non-existent vaporware. You should avoid anything from Gorobot at all cost. Impossible to cancel, expensive for no reason, and doesn't work.
Feb. 24, 2023
I have been using it conveniently for a long time, but since the end of 2022 it has not worked properly due to a problem. Although I have been communicating with support, I am still in trouble without solving it now.
Jan. 6, 2025
I've had this app but the support team starting with Max is non existent. I reach dout to them letting them know of the issues i was having and all they would say is "will check it out and get back to you" weeks passed and nothing. The set up for this is not user friendly so unless you are very tech savvy save your time and go with the plenty of other options that are on the app store and a lot easier to manage.
Oct. 1, 2021
A quiz like on the screenshot is not available in the free plan. Just wasted a couple of hour trying to build it. Now, more that a week after deleting the app from my shopify shop, I get an e-mail that I will be moved to the paid account shortly. What?? DON'T try this app. Nothing but troubles.
Feb. 22, 2021
Great App I am closely working with Max Ronai to make this app work better for our website. I am extremely impressed with the knowledge of the GOBOT team. They are very talented and available whenever you need
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