Gobot ‑ AI Chatbot + Quiz
Convert more & automate support with an AI chatbot &...
Rating
3.8
feedback
19
chart
#2,112
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
11%
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Less than a month
68%
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Less than a year
0%
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More than a year
21%
Reviews Summary
The reviews for the Shopify App are mixed, with both positive and negative feedback. Positive aspects include the app being easy to set up, offering customization options, and providing excellent support from the team. Users appreciate the intuitive interface, helpful chatbots, and the ability to streamline customer service. On the other hand, negative reviews mention issues with the app not working properly, lack of user-friendly setup, and unresponsive support. Some users also expressed frustration with unexpected charges and difficulties in communication with the support team.
Highlights
Review RSS Feed
All reviews
Feb. 24, 2023
I have been using it conveniently for a long time, but since the end of 2022 it has not worked properly due to a problem. Although I have been communicating with support, I am still in trouble without solving it now.
Jan. 6, 2025
I've had this app but the support team starting with Max is non existent. I reach dout to them letting them know of the issues i was having and all they would say is "will check it out and get back to you" weeks passed and nothing. The set up for this is not user friendly so unless you are very tech savvy save your time and go with the plenty of other options that are on the app store and a lot easier to manage.
Oct. 1, 2021
A quiz like on the screenshot is not available in the free plan. Just wasted a couple of hour trying to build it. Now, more that a week after deleting the app from my shopify shop, I get an e-mail that I will be moved to the paid account shortly. What?? DON'T try this app. Nothing but troubles.
Feb. 22, 2021
Great App I am closely working with Max Ronai to make this app work better for our website. I am extremely impressed with the knowledge of the GOBOT team. They are very talented and available whenever you need
Sept. 9, 2020
This app is amazing! For me bots was a word that meant difficulty and complications and thanks to gobot I discovered how easy it could be To build one because of their intuitive interface and how they help you reach more sales and revenue! When you start your company the amount of work is overwhelming and you have to be an all in one worker, and believe me Gobot can relief you a lot of work! Definitely will continue working with them!
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