Gobot ‑ AI Chatbot + Quiz
Convert more & automate support with an AI chatbot &...
Rating
4.4
feedback
101
chart
#2,004
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
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Less than a day
2%
-
Less than a month
31%
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Less than a year
52%
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More than a year
13%
Reviews Summary
The reviews for this Shopify App are quite mixed, with both positive and negative feedback. On the positive side, users appreciate the ease of use and customization options provided by the app. Many users find the app helpful in engaging with customers, increasing conversions, and streamlining customer service. The support team, especially Max, is praised for being knowledgeable and responsive. Additionally, users like the free version of the app and the variety of features it offers. However, on the negative side, some users have faced issues with the app not working properly, lack of user-friendly setup, and difficulties in communication with the support team. There are also complaints about being moved to a paid account unexpectedly and receiving too many emails from the team.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 24, 2023
I have been using it conveniently for a long time, but since the end of 2022 it has not worked properly due to a problem. Although I have been communicating with support, I am still in trouble without solving it now.
Jan. 6, 2025
I've had this app but the support team starting with Max is non existent. I reach dout to them letting them know of the issues i was having and all they would say is "will check it out and get back to you" weeks passed and nothing. The set up for this is not user friendly so unless you are very tech savvy save your time and go with the plenty of other options that are on the app store and a lot easier to manage.
Oct. 1, 2021
A quiz like on the screenshot is not available in the free plan. Just wasted a couple of hour trying to build it. Now, more that a week after deleting the app from my shopify shop, I get an e-mail that I will be moved to the paid account shortly. What?? DON'T try this app. Nothing but troubles.
Feb. 22, 2021
Great App I am closely working with Max Ronai to make this app work better for our website. I am extremely impressed with the knowledge of the GOBOT team. They are very talented and available whenever you need
Feb. 5, 2021
This app brings that extra umph to my shop. It is to easy to create and the idea of having a BOT to do all the talking for me is simply genius. I love it. AMAZING!!!
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