Gobot ‑ AI Chatbot + Quiz for Shopify

Gobot ‑ AI Chatbot + Quiz

Convert more & automate support with an AI chatbot &...

Developer

Rating

4.6

feedback

101

Reviews

chart

#8,278

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    2%
  • Less than a month
    27%
  • Less than a year
    52%
  • More than a year
    16%

Reviews Summary

The reviews for this Shopify App are quite mixed. On the positive side, many users appreciate the ease of use and effectiveness of the app in engaging customers and increasing conversions. The support team is also praised for being helpful and responsive. Users find the app valuable for streamlining customer service, recommending products, and creating a professional touch for their stores. However, on the negative side, some users have faced issues with the app not working properly, difficulties in setting up certain features, and receiving unwanted emails. There are also mentions of the app being a bit complex to understand initially.

Highlights

Ease of use and effectiveness in engaging customers
Helpful and responsive support team
Value in streamlining customer service and recommending products
Issues with app functionality and setup
Complexity in understanding the app

Rating Breakdown

  • 5
    88% (89 ratings)
  • 4
    7% (7 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Feb. 24, 2023

I have been using it conveniently for a long time, but since the end of 2022 it has not worked properly due to a problem. Although I have been communicating with support, I am still in trouble without solving it now.

Using app

About 3 years

Total reviews

6

Average rating

2.3

5 / 5 Share

July 29, 2022

I've had this app in my store for 2+ years and it's definitely brought value to my shop. Not the same level of support as live but pretty close to it. Configuring it can be tricky but once it's set up you don't really have to worry about it and just let it run.

Using app

About 2 years

Total reviews

9

Average rating

3.3

1 / 5 Share

Oct. 1, 2021

A quiz like on the screenshot is not available in the free plan. Just wasted a couple of hour trying to build it. Now, more that a week after deleting the app from my shopify shop, I get an e-mail that I will be moved to the paid account shortly. What?? DON'T try this app. Nothing but troubles.

Using app

About 2 hours

Total reviews

1

Average rating

1.0

5 / 5 Share

Feb. 22, 2021

Great App I am closely working with Max Ronai to make this app work better for our website. I am extremely impressed with the knowledge of the GOBOT team. They are very talented and available whenever you need

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2021

This app brings that extra umph to my shop. It is to easy to create and the idea of having a BOT to do all the talking for me is simply genius. I love it. AMAZING!!!

Using app

9 months

Total reviews

2

Average rating

5.0

All reviews

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