
Gobot ‑ AI Chatbot + Quiz
Convert more & automate support with an AI chatbot &...
Rating
3.3
feedback
21
chart
#2,080
Reviews Over Time
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Reviews Summary
The reviews for this Shopify App are quite mixed. On the positive side, many users appreciate the app's functionality, ease of use, and the helpful and responsive support team, particularly mentioning Max and the GOBOT team. Users find the app intuitive, flexible, and powerful, with great documentation and customization options. The chatbot feature is praised for streamlining customer service and providing valuable insights through analytics. However, on the negative side, some users have faced issues with the app not working properly, lack of user-friendly setup, and unresponsive support, leading to frustration and wasted time. There are also complaints about features not being available in the free plan and difficulties in communication with the support team.
Highlights
Rating Breakdown
All reviews
Feb. 24, 2023
I have been using it conveniently for a long time, but since the end of 2022 it has not worked properly due to a problem. Although I have been communicating with support, I am still in trouble without solving it now.
Jan. 6, 2025
I've had this app but the support team starting with Max is non existent. I reach dout to them letting them know of the issues i was having and all they would say is "will check it out and get back to you" weeks passed and nothing. The set up for this is not user friendly so unless you are very tech savvy save your time and go with the plenty of other options that are on the app store and a lot easier to manage.
Oct. 1, 2021
A quiz like on the screenshot is not available in the free plan. Just wasted a couple of hour trying to build it. Now, more that a week after deleting the app from my shopify shop, I get an e-mail that I will be moved to the paid account shortly. What?? DON'T try this app. Nothing but troubles.
Feb. 22, 2021
Great App I am closely working with Max Ronai to make this app work better for our website. I am extremely impressed with the knowledge of the GOBOT team. They are very talented and available whenever you need
Sept. 9, 2020
This app is amazing! For me bots was a word that meant difficulty and complications and thanks to gobot I discovered how easy it could be To build one because of their intuitive interface and how they help you reach more sales and revenue! When you start your company the amount of work is overwhelming and you have to be an all in one worker, and believe me Gobot can relief you a lot of work! Definitely will continue working with them!
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