GoCart ‑ Auto Free Gift & BOGO
The reviews for the GoCart Shopify App are mostly positive, highlighting its ease of use in creating and managing offers like BOGO deals and free gifts. Users appreciate the quick setup process, smooth functionality, and the app's compatibility with Shopify discounts and cart drawer. The developer's excellent customer support is also praised for being responsive and helpful. However, there are concerns raised about the app causing website issues and the lack of 24/7 support availability, which can be problematic during critical sales periods.
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Outstanding support from Jaya and Uday! They quickly understood our requirements, delivered a custom solution within hours, and even customized the free gift popup to match our store theme. The team was friendly, helpful, and easy to work with throughout the process. I'm truly amazed by their dedication and quick turnaround. Keep it up!
Using this app to create a BOGO offer was really easy and smooth. The offer worked perfectly in the cart, and overall the app provides a very user-friendly experience. The support team is also very friendly and helpful.
The App didnt work again - so a mad scramble looking for another app. We have found another now and cancelled this
Thanks for your review. Can you please confirm what was an issue you've faced? You've not contacted our support team regarding any type of issue. If you just let us know about your issue, then our team can help.
This app makes it extremely easy to create and manage offers on our store. The setup is quick, everything runs smoothly, and launching offers like BOGO takes just a few minutes. Highly recommended.
This app has broken my website twice in less than 24 hours. This might not be a huge problem if they had 24/7 chat support, or if their support worked during US hours. Unfortunately, the current pattern is GoCart breaks my website > I use live chat to leave a message > they answer me and hopefully fix the problem in the middle of the night > by the time I realize they broke something else the next day, their support is offline again. I'm currently trying to run a major BOGO sale and am totally handicapped by a) the poor quality of this app and b) the unavailability of support.
We’re really sorry for your experience, especially during your sale. This isn’t the reliability we aim for. We’ve already resolved the issue on our end within 24 hours and sent you an email for this, and you can check it now. If anything still seems off, please reach out to us, and we’ll prioritize it right away. Your feedback helps us improve.
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