GoCart ‑ Auto Free Gift & BOGO
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The App didnt work again - so a mad scramble looking for another app. We have found another now and cancelled this
Thanks for your review. Can you please confirm what was an issue you've faced? You've not contacted our support team regarding any type of issue. If you just let us know about your issue, then our team can help.
This app has broken my website twice in less than 24 hours. This might not be a huge problem if they had 24/7 chat support, or if their support worked during US hours. Unfortunately, the current pattern is GoCart breaks my website > I use live chat to leave a message > they answer me and hopefully fix the problem in the middle of the night > by the time I realize they broke something else the next day, their support is offline again. I'm currently trying to run a major BOGO sale and am totally handicapped by a) the poor quality of this app and b) the unavailability of support.
We’re really sorry for your experience, especially during your sale. This isn’t the reliability we aim for. We’ve already resolved the issue on our end within 24 hours and sent you an email for this, and you can check it now. If anything still seems off, please reach out to us, and we’ll prioritize it right away. Your feedback helps us improve.
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