Free Gift Box+Buy 1 Get 1+BOGO
The reviews are overwhelmingly positive, with many merchants praising the app for being easy to install and set up, useful for creating free gift offers, and effective at improving promotions and conversions. A very common highlight is the quality of customer support: reviewers repeatedly mention fast responses, helpful agents, and quick problem-solving. Several users also appreciate that the app is free or good value, and many say it works well for their store needs. However, there are also some serious negative experiences. A small but notable group of reviewers report billing concerns, including unexpected charges, unclear pricing, and charges continuing after uninstalling. Others describe technical issues such as the app not working properly, bugs with currencies or checkout behavior, duplicated or ghost products affecting collections and inventory, and poor compatibility with discount codes. Support is praised by many, but a few reviewers say they received no reply or were left without a resolution, which adds to frustration when problems occur.
charges are too high and no clarity about sales and charges, need clarification
Hi, thank you for your feedback. All of our pricing details, including plan costs and any usage-based or sales-related charges, are listed on our app’s listing page in the Shopify App Store under the “Pricing” section. If anything there is still unclear, or you’d like us to go through your specific charges with you, please reach out to our support team. We’ll be happy to explain everything in detail and help you choose the plan that best fits your store.
Tom from support is very helpful, easy to use app!
Thank you so much for the great review! We're thrilled the app is working well for you.
Perfekt, höflich, kompetent. Gemeinsam konnten wir mein Problem lösen. Danke <3
Glad it's working exactly how you wanted! Thanks for the excellent review.
amazing ! thank you os much !
Thank you for trusting our app. We're glad it's been useful for your store!
Surveillez votre facturation, on vous chargera pour l'installation et non l'utilisation. Et même une fois désinstallée on continue de vous facturer.
Thank you for your feedback. Our billing system is fully transparent, and all details are clearly shown on the Shopify app listing page. The first 7 days are completely free, and during this trial period you can uninstall the app at any time without being charged. After the trial ends, Shopify automatically processes the payment according to the pricing plan you selected. If you believe you were charged incorrectly or have any questions about your billing, please contact us — our support team will be happy to review your case and assist you.
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