Google Reviews & Trust Seal HP
Google Reviews and Seller Rating stores with,without address
Rating
4.8
feedback
159
chart
#2,513
All reviews
Rating Breakdown
Review RSS Feed
March 9, 2021
Very happy that I chose this app as the installation was easy enough and when I needed support Chandra promptly took care of everything and followed up after. Highly recommended.
March 8, 2021
This app was not initially working on my store. I posted a critical review and was promptly contacted by support. The customer service rep needed some access permissions to my store so he could fix it. He promptly fixed it. I am updating my review to a positive one. This app seems like a convenient way to get Google customer reviews on your store. The only catch is that the customer has to opt-in to receive an email at time of purchase. There doesn't seem to be a way for a customer to decide to come back and leave a review if they don't opt in right away. I think this would be a great feature to add because it would allow the store owner to send a follow up email to the customer and request a review after the customer has received their order.
Dear Sir, Please note that the entire workflow is decided by Google and no app can influence this. Google provides only one place for the customers to opt-in for the Google Survey. Google does not send survey emails if test products are used for our testing so we have to buy normal products in store. There is absolutely nothing shady about the test. Please read the following to understand our point of view. 95% of the reviews received so far displayed below had tests done by us. This is just a small fraction of the tests that we have done. Our Tests include strict procedures so both us and the merchant are not affected in any way. - We use the store address in the Shopify admin for checkout so the product is never mistakenly shipped to us. - We add at the last that this is a test order on all fields. - We also inform the merchants to cancel the order immediately after the test and we ourselves cancel the order whenever possible. - We use 100% discount coupon so we do not have to pay. - We create a free shipping method that only works for 100% discount so we do not pay anything additional. We ask for admin access so we carry out the testing seamlessly. Let me explain the problems of using real payment transactions for testing. - We offer this app at a reasonable one-time fee for a life-time service so we have to restrict unnecessary expenses to provide a proper service to our merchants. - At the start, we made real payments but the refunds we not matching paid amount because the refund amount does not include the currency conversion fees and the cross-border fees that our banks charged us. - Some merchants closed their stores and become uncontactable. - We were losing money.So we have stopped making live payments. We had not received a reply to our email to you so could not complete the test for your website.
Feb. 23, 2021
Works prefectly, easy to set up and great support if needed. Nice touch to be able to add badge with minimal reviews to. Thanks! spareandsquare.co.uk
Feb. 22, 2021
Fantastic customer service. Fixed an issue for me straight away. Chandra was very helpful. Really pleased
Feb. 17, 2021
This is a great app- great price, its so important to get Google reviews and this is a great way to automate it. Great customer service by Chandra
Feb. 12, 2021
I have only just installed the app, so far so good. It looks very promissing in attaining the transparency and trust that we are looking for. During the installation process Chandra was very helpful and attentive.
Feb. 5, 2021
A great app! Easy to install, setup, and use. Unfortunately, I did not understand the difference between Google Customer Reviews and Google My Business Reviews. This app is for the former.
Jan. 25, 2021
Chandra Mohan Veera was very helpful with setting up the App and testing it as well to ensure that it worked perfectly! Thank you! Beverly Hills Flower Gallery
Jan. 11, 2021
I've only just installed this app, but I have to say that the customer service is fantastic. I needed quite a bit of help to understand what I actually had to do, but I was able to send several emails to the same person (Chandra) throughout who guided me through with screen shot directions and made it really simple for me. Good customer service like that gives me every confidence in the app.
Jan. 14, 2021
Chandra answered all my questions and helped me get everything set up. Works exactly as advertised. The display badge looks great.
Jan. 6, 2021
Great customer service and even helped with testing our website! Chandra was super-helpful and fast in responding.
Dec. 28, 2020
Chandra Mohan was a pleasure to work with. The customer support was top notch as compared to other apps I have used. I treat my customers how I would like to be treated and Chandra also did just this. I needed help on the backend getting this set up. The response was quick and the set up done. Highly recommend both the app and Chandra Mohan. Great experience
Dec. 9, 2020
The app is simple to use and the support is great. Chandra did a test order to make sure everything is working properly. I definitely recommend this app for anyone looking to have Google reviews on their site.
Dec. 8, 2020
Simple but highly effective app - well worth it. The best part was the really clear and helpful support when I got myself confused :-). Thanks again - would recommend to others.
Dec. 3, 2020
I'm very happy with the app! Chandra offered me a lot of help because I don't know anything about configurations but he kindly took care of guiding me and verifying that everything worked correctly. Before installing the app, take into account that you must have a previous account and ID in Google Merchant Center and your store must be verified with them. Thank you very much for the help and kindness.
Nov. 19, 2020
Very easy to use the app and no need to add scripts on the site. Only need have an ID number of Google Merchant Center. Very nice and fast costumer service answering doubts. Thanks.
April 22, 2023
The app creator is awesome. She is super customer service and is more than willing to help with any issues. The app works perfectly and I highly recommend it. Great value. Did I mention the great customer service? All app developers should provide this level of customer service and knowledge! Awesome.
Nov. 16, 2020
Can recommend this app to anyone. Support is also perfect. Chandra and his team offer the best service!
Nov. 5, 2020
I recommend Google Customer Reviews for the prompt and caring support from their team. They have excellent customer service.
Oct. 29, 2020
Great App and very helpful support from the support team i wouldn't hesitate to recommend the App to others