Ced Google Shopping Feed & Ads
The reviews for this Shopify app are quite mixed, with both positive and negative feedback from users. On the positive side, many users praised the exceptional customer service provided by the CedCommerce team, highlighting their quick responses, hands-on support, and dedication to resolving issues. Users appreciated the ease of use of the app, especially in managing product feeds and syncing with Google Merchant Center. The 24/7 support availability was also a standout feature for many, with users feeling supported and guided throughout the process. However, on the negative side, several users expressed dissatisfaction with the lack of proper support after upgrading to premium plans. Issues with product feeds, errors in uploads, and unresponsive support were common complaints. Some users also mentioned mismanagement of Google Merchant Center accounts, leading to disapproved products and financial losses. Overall, while the app received praise for its functionality and support, there were concerns raised about communication breakdowns and unmet expectations post-payment.
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We upgraded to the premium plan expecting proper support, but none of our feeds were approved, and local inventory ads never worked. After payment, support completely stopped responding, even after multiple tickets and emails. We also felt we were treated unfairly and ignored, which was extremely disappointing and unprofessional. Be very cautious before upgrading — communication disappears once payment is made.
Very bad customer service. I was getting error while uploading product from store to merchant.
Keinerlei Kundenservice, und auch keine Hilfe. der 99$ Plan ist eine Frechheit. Es wird nichts eingerichtet. Ich kann nur davon abraten hier Hilfe zu suchen.
Exceptional Service & App from CedCommerce We want to sincerely thank the CedCommerce team for their exceptional service and hands-on support. From the moment we reached out about a product feed issue, they were quick to respond and took full ownership in resolving everything—from feed errors to a critical misrepresentation issue in Google Merchant Center. Thanks to their deep understanding of Google’s requirements, they helped us clean up and optimize our feed using their CedCommerce app, which has been an absolute game-changer. The app itself is incredibly easy to use, well-structured, and makes managing product data and syncing with Google Merchant Center seamless. What truly set them apart was the 24/7 support. No matter the hour, there was always someone available to assist us. They answered every question with patience, guided us step-by-step, and ensured our account was back in good standing—all while giving us peace of mind throughout the process. We’ve dealt with many support teams in the eCommerce space, but CedCommerce stands out for their dedication, knowledge, and customer-first approach. Highly recommend both their app and their team for any business looking to streamline their product feeds and stay compliant with Google policies. Huge thank you to the entire CedCommerce team—you’ve earned our trust and loyalty!
After working with Mohd from CEDCommerce Support and early issues, we have now resolved all trouble. I also got to know that some pretty cool features are coming for multi market stores. I can fully recommend the App and the Support is top notch Update: The App doesnt work anymore, no changes can be saved, uploads doesnt work. very annoying.
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