Ced Google Shopping Feed & Ads
The reviews for this Shopify App are quite mixed, with both positive and negative feedback from users. On the positive side, many users praised the app for its great customer service and support, with specific mentions of helpful and knowledgeable support representatives. Users also appreciated the app's effectiveness in managing Google feeds and improving inventory synchronization. Additionally, some users highlighted the app's ease of use and seamless integration with Shopify stores. However, on the negative side, several users expressed dissatisfaction with the app's customer service, citing issues such as lack of response, unhelpful support, and difficulties in resolving technical issues. Some users also mentioned problems with the app's functionality, including issues with data feed accuracy and synchronization. Overall, while the app received praise for its support and features, there were concerns raised about customer service and technical performance.
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We upgraded to the premium plan expecting proper support, but none of our feeds were approved, and local inventory ads never worked. After payment, support completely stopped responding, even after multiple tickets and emails. We also felt we were treated unfairly and ignored, which was extremely disappointing and unprofessional. Be very cautious before upgrading — communication disappears once payment is made.
Very bad customer service. I was getting error while uploading product from store to merchant.
Keinerlei Kundenservice, und auch keine Hilfe. der 99$ Plan ist eine Frechheit. Es wird nichts eingerichtet. Ich kann nur davon abraten hier Hilfe zu suchen.
After working with Mohd from CEDCommerce Support and early issues, we have now resolved all trouble. I also got to know that some pretty cool features are coming for multi market stores. I can fully recommend the App and the Support is top notch Update: The App doesnt work anymore, no changes can be saved, uploads doesnt work. very annoying.
Im not sure why I keep trying to work with this company. They did not show up for our Google Meet in July of this year and again today. Its like pulling teeth to get support. I'm sure after this review, they will reply to my support ticket on their portal.
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