Ced Google Shopping Feed & Ads
The reviews for this Shopify App are quite mixed, with both positive and negative feedback. Positive aspects include excellent customer support, helpful features for managing inventory and Google feeds, and seamless synchronization with Google. On the other hand, negative themes include poor customer service, lack of proper setup after payment, issues with data feed management, and difficulties in communication and support responsiveness. Some users highlighted the app's effectiveness in improving Google listings and product synchronization, while others expressed frustration with technical issues and lack of support.
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We upgraded to the premium plan expecting proper support, but none of our feeds were approved, and local inventory ads never worked. After payment, support completely stopped responding, even after multiple tickets and emails. We also felt we were treated unfairly and ignored, which was extremely disappointing and unprofessional. Be very cautious before upgrading — communication disappears once payment is made.
Very bad customer service. I was getting error while uploading product from store to merchant.
Keinerlei Kundenservice, und auch keine Hilfe. der 99$ Plan ist eine Frechheit. Es wird nichts eingerichtet. Ich kann nur davon abraten hier Hilfe zu suchen.
After working with Mohd from CEDCommerce Support and early issues, we have now resolved all trouble. I also got to know that some pretty cool features are coming for multi market stores. I can fully recommend the App and the Support is top notch Update: The App doesnt work anymore, no changes can be saved, uploads doesnt work. very annoying.
Im not sure why I keep trying to work with this company. They did not show up for our Google Meet in July of this year and again today. Its like pulling teeth to get support. I'm sure after this review, they will reply to my support ticket on their portal.
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