Ced ‑ Google Shopping Feed

June 10, 2024

I contracted CED commerce to help with google feed and SEO services because i saw they had pretty decent reviews but my experience has been nothing short of a nightmare. I was conned into paying $550 and installing this horrible App that messes up your data feed and had continuous communication with with them but zero results. Swathi continued to submit my google free listing to GMC until i got suspended and the other SEO lady, Priya kept on spelling my business name all wrong all through in attempt to do SEO with excessive capitalization of text on my website and i kept on correcting her. Just a complete waste of time and money. I find that they are not knowledgeable at all and do not have the skill to perform the job as claimed. All 5 star reviews are definitely fake. I am currently in dispute with them, let me save you the stress, run and save your money.

May 17, 2024

I had a terrible experience with this app. The team behind it was highly unprofessional and completely messed up my GMC account. They set the age group incorrectly, which didn't align with our target audience. Additionally, they didn't properly set the sale price and failed to include shipping information as per our website. As result, Google disapproved 195 of our products, and we were charged by Google ads despite not making any sales for nearly 5 days. this app has been a nightmare for our business

Feb. 15, 2024

This is the most incompetent support I've ever had to deal with. They lack expertise in Google and follow templates for everything. If your theme or design does not align with the architecture of their application, they won't even inform you about it. They just go through the motions according to their regulations, and you end up spending your money because your attributes transmit incorrect data. If you're reading this review and looking for an application, consider DataFeedWatch. Their support doesn't waste your time, avoids creating tasks with intentional errors, and everything works perfectly.

Jan. 23, 2024

waste of time, there are better apps out there, I tried it's not worth it other apps are way better, plus the multicurrency feed option in not available in free plan.

Feb. 20, 2024

We are extremely disappointed with the lack of results and support provided by cedcommerce. Prior to paying an additional 200 euro for extra marketing services, we were assured that their support would be comprehensive. However, after spending 550 euro on Google advertising with no return on investment, we have decided to discontinue their services. Despite numerous attempts to communicate with them via email and chat, they have failed to respond. It is puzzling to us how with a budget of 550 euro, we were unable to generate a single sale. The lack of orders coming in is alarming and has left us questioning the efficacy of their advertising strategies. We are baffled by their 5-star rating and cannot recommend cedcomemrce to others based on our disappointing experience.

Feb. 1, 2024

Warning ! Warning !! I have to change my review on this App from 5 star to 1 Star. One day after they have installed this App on my store , they start pushing to write a good review! I told them that I don't even understand what is the App doing. Then they showed me something and convinced me about it. So I gave them the 5 star like they wanted. BUT now after 4 months of using it I suddenly found out that the App is actually doing a big damage to my shop! from the day that it was installed it reduced my online sessions in 80% !! This can is very clear to see in the shopify Statistic and reports. I am still not sure why , but the number are clear: from the day of installing this App and until yesterday (when I deleted this App) my online session went down in 80% , and it constantly every day without change. I am also checking it with shopify and we are following it and checking it farther. Until now This company did not explained why is it like that. Warnung ! Warnung !! Ich muss meine Bewertung dieser App von 5 Sternen auf 1 Stern ändern. Einen Tag nachdem sie diese App in meinem Shop installiert haben, Sie drängen darauf, eine gute Rezension zu schreiben! Ich habe ihnen gesagt, dass ich nicht einmal verstehe, was die App macht. Dann haben sie mir etwas gezeigt und mich davon überzeugt. Also habe ich ihnen die 5 Sterne gegeben, wie sie wollten. ABER jetzt, nach 4 Monaten Nutzung, stellte ich plötzlich fest, dass die App meinem Shop tatsächlich großen Schaden zufügt! Vom Tag der Installation an reduzierte es meine Online-Sitzungen um 80 %!! Dies ist in den Shopify-Statistiken und -Berichten sehr deutlich zu erkennen. Ich bin mir immer noch nicht sicher, warum, aber die Zahlen sind klar: Vom Tag der Installation dieser App bis gestern (als ich diese App gelöscht habe) ist meine Online-Sitzung um 80 % zurückgegangen. und es ständig jeden Tag ohne Veränderung. Ich überprüfe es auch bei shopify und wir verfolgen es und prüfen es weiter. Bisher hat dieses Unternehmen nicht erklärt, warum das so ist.

Oct. 17, 2023

Actually. I have changed my review as my account was suspended permantley by google ads. The software changed my url to some deadbeat website and I now have zero traffic from google. It has killed my business. I was just told to go back to Google and it was their fault.

Aug. 15, 2023

Unable to manage several markets like what they stated. My store is set up to handle different local languages and currencies. The app is not cable of syncing shipping profiles and local currencies from the Shopify store. As a result, the GG merchant reject the feed that had been uploaded by Cedcommerce. Reach out to support, instead of listening to your problem to identify where the errors come from. They keep speaking nonsense like your products are active (active products are from another app), and there is no Pb (your feed is rejected by GG merchant), and your store does not set up for local currency (in fact it does set up correctly), etc... I already have approved 800 products on GG merchant from another app. I change to this app with thinking smoother process and handle larger SKUs. What a joke!

Aug. 2, 2023

After attempting to utilize the application for a week, I decided to uninstall it. Unfortunately, this resulted in losing access to the Merchant Center without any clear explanation. The experience was quite arduous and I strongly advise against using it.

July 21, 2023

Beware of Commerce Google Feed - A Total Scam! Commerce Google Feed is a total scam! They charge for nothing, while Google Merchant itself is free. I was unknowingly losing money to this fraudulent service for three long years, until a financial investigation brought these charges to light. I strongly advise others to stay away from this untrustworthy app. Furthermore, I'm sure their positive reviews are entirely fake, adding to their dubious nature. They market themselves as a feed management service that will boost product visibility and sales on Google Merchant. Moreover, the truth of the matter is that gaining access to Google Merchant is entirely free of charge. Any merchant can easily upload their products to Google Merchant Center without the need for a third-party service like Commerce Google Feed. Had I known this crucial piece of information beforehand, I could have avoided being lured into their deceitful trap and saved a substantial amount of money and frustration. As an online seller, I rely heavily on trustworthy partners to help expand my business and improve my online presence. Unfortunately, Commerce Google Feed took advantage of my trust and exploited my lack of knowledge regarding the accessibility of Google Merchant for free.

June 30, 2023

Their good reviews are all fake. They'll be pushing you for one-time deductions. Wait until the customer is not satisfied with the service and they will not agree to refund. They are obviously wasting my money!!!

Feb. 19, 2023

AVOID, this app ruined my store, now all my items are disapproved and will have to pay someone to fiz my feed. Over written all the items wrongly, did not create a separate feed, and ruined my store. Helpdesk is useless they promised to fiz it, but they did not, will report this to shopify, as causing financial loss for your business. They also set my stock showing 1000 for every line. These app should be user friendly, followed all instructions and it just overwritten everything now i have 9K disapproved item in my google shop.

July 19, 2023

Tomem cuidado, tive o merchant roubado e obviamente tem relaçao com o app, porém o suporte não dá explicações e manda falar com o Google. tinha mais de 8 meses com a conta e aconteceu isso

Jan. 7, 2023

not very good so far pricing states free trial and 1st level is $4 per month. I installed this app, connected to google and then i discovered that the minimum monthly amount is more than double that. i contacted them to clarify and there is no one to answer the question.

Jan. 9, 2023

I lost access to my google merchant account, Only account i gave access to was these guys and now for some reason my email cant be used to login to my account. i WOULD NOT RECOMMEND ANYONE TO WORK WITH THESE GUYS!

Nov. 25, 2022

paid my money and they did very little, Neteesh promised to respond and resolve this matter and he has totally blanked me , i asked for my money back - no reply - no money I have 3 numbers for cedcommerce on my whatsapp and as soon as i mention Neteesh i am ignored the apps work well but this service has been awful

Nov. 14, 2022

I am very disappointed with what this company has done. I paid over $2000 to use the services of this company and their employees forced me to install this paid software developed by their company, after that my google ads account was blocked and they asked me to install this software without any setup and did not reply me at all, they are obviously wasting my money. I feel very disappointed about what they have done.

Sept. 23, 2022

Buyer Beware. This app is extremely glitchy. I have had too many issues to count. ALthough support is friendly, they are clueless at best. 1- When an item is out of stock, the feed doesnt refresh to reflect this. Wasted ad spend 2- When the product is added back in stock, the feed doesnt refresh unless you manually refresh it today i woke up and found a DIFFERENT AD ACCOUNT LINKED TO MY ACCOUNT, and all my products were removed and unlinked from merchant center. Its always something with these guys. Uninstalling soon as i find an alternative.

Oct. 1, 2022

Absolutely terrible experience! The setup is easy but it has killed our Google ads that have been running 6+ months with high ROAS. The day after installation they instructed us to remove the Google app by Shopify and it broke the feed or caused a glitch in our ad account (we don't know exactly) but they are not helping or haven't fixed it. Google still takes money and there are ZERO sales. The chart is literally showing how the sales have dropped to flatline. They didn't say that there is any chance of this happening when instructed us to remove the other app, they didn't try to refresh the feed until we reached out and even then we allowed them access to our Google ads account and nothing was done to help. We have now tried to reach out to another app hoping they can fix this mess ASAP. Be careful if you are already running ads.

May 15, 2022

The next day after installing this app, many of my products were not published on Google (now 48 and 7 before), I checked with their support team and they told me to contact Shopify directly without checking anything on my website, I believe they might have received many complaints like this. And I received messages through WhatsApp from this app's team and asked if I need any help as they see that many of my products are not published, however, after I said yes and no reply from them. What I can do now is remove this app and find a way to get my products published on Google. It's wasting my time, it didn't help my SEO but is harmful, and now I have to fix everything by myself, it is the worst experience ever!