Arteve Gallery review for Ced ‑ Google Shopping Feed
Aug. 15, 2023
Unable to manage several markets like what they stated. My store is set up to handle different local languages and currencies. The app is not cable of syncing shipping profiles and local currencies from the Shopify store. As a result, the GG merchant reject the feed that had been uploaded by Cedcommerce. Reach out to support, instead of listening to your problem to identify where the errors come from. They keep speaking nonsense like your products are active (active products are from another app), and there is no Pb (your feed is rejected by GG merchant), and your store does not set up for local currency (in fact it does set up correctly), etc... I already have approved 800 products on GG merchant from another app. I change to this app with thinking smoother process and handle larger SKUs. What a joke!
Hello, We would like to inform you that the shipping issue was explained to you clearly and a note related to that is also present in the shipping section of app, your shipping problem got resolved also, and we explained the language part also that its difficult that's why even on merchant that feature is not provided. But since that was your requirement so you said you will switch app. The issue you faced of disapproved products was also resolved. So its unclear on your part of rating us bad, even after all things were explained clearly along with the plans. Our app is being used by thousands of merchants for various countries and all issues that occur at times are resolved. You had a problem with the pricing plans, you stated it was expensive to you but larger skus require larger plans, most integrations work in the same way. If you need to reuse us again feel free to reach out.
