Grams Matter review for Ced ‑ Google Shopping Feed
Nov. 29, 2020
Everything was fine until I purchased the app and started the free trial and now im spending more time wondering whats wrong and fixing issues instead of enjoying the app and what it has to offer...The customer service is horrible, I dont know what I was doing and I used the help service and I dont like the fact of being offered to a friend outside of this app to spend money to upgrade my store...which has nothing to do with this app..once I refuse, all of a sudden my merchant account is messed up and now im trying to ask questions and now customer service isn't responding AT ALL!!...its like they all ignoring my questions and stalling me until I'm speaking back to the same representative I was talking to earlier....I noticed that at a certain time there are different reps, but im trying not to talk to certain rep, so im looking for help at a DIFFERENT TIME so I dont talk to this person, I need this addressed and this is getting out of hand..thanks
Hello, We are sorry to hear about your bad experience. As we see our team did help you setup the merchant center, but later your account was suspended by Google as it did not complied with their policies and thus mispresentation error came. We would like to tell you that this error can be solved by correcting issues on your site, related to contact us, about us and other policy pages. You can use this link to get information about solving this error: https://support.google.com/adspolicy/answer/6020955?hl=en For more help you can reach out to us, and also Google support. Regards, Team CedCommerce
