JSM Collectibles review for Ced ‑ Google Shopping Feed

June 30, 2022

First of all, I don't like that this is the only app available if I want to use Google to advertise my products. Second, customer service is very lacking. It is obvious that customer service is located outside of the United States, which means if I need assistance from account manager and/or add team, I have to access them early in the morning. This gives me a very limited amount of time for interaction. Also, there have been times when I receive no replies from either my account manager or add team and I have to go to "live chat" to receive an answer. The app is easy to use, however there have been glitches where my products do not show up on Google. This has been very frustrating.