Cucuy review for Google Reviews by Trustify

1 / 5

Jan. 24, 2026

Being completely unable to pick out the language for your reviews (of course unless you pay) is downright scummy design. Your only option in the free plan is for the app to pick "Most Relevant" reviews which all appeared in a different language to my store's. Anything you might want to do about it has a pay wall. There are better, cheaper options I will take my money to.

Store

Cucuy

Using app

33 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, We’re truly sorry for the frustration you experienced, and thank you for taking the time to share such detailed feedback with us. We understand how disappointing it can be when the review language doesn’t match your store’s language, especially when flexibility is limited on the free plan. Your feedback is extremely valuable and helps us see clearly where Trustify needs to improve, not only in terms of user experience, but also in building a more reasonable and merchant-friendly pricing structure. We’re actively working on improvements to deliver a better overall experience moving forward. One of our support agents has already reached out to you via email to assist you directly, so please check your inbox when you have a moment. We’d really appreciate the opportunity to support you and hopefully turn this experience around. Thank you again for your honest feedback.

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Developer
Shopify App Store