Google Reviews by Trustify
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer support provided by the team. Customers appreciate the quick responses, helpful assistance, and efficient problem-solving. The app is described as easy to install and use, with many users recommending it for its functionality and great customer service. However, there are a few negative reviews mentioning issues with the free plan, slow support, and some bugs in the app.
Review RSS feed
I had a slight issue with the filter and they resonded within 5 mins and had it fixed for me
Thank you so much for sharing your experience 🙌 We’re really glad our team was able to respond within 5 minutes and quickly fix the filter issue for you. Fast, effective support is exactly what we aim to deliver. If you ever run into anything else or need further assistance, we’re always here to help 🚀
Thank you so much for your 5-star rating! 💙 Your support means the world to us and we're thrilled to know you're enjoying Google Reviews by Trustify app. 😊 We'll continue working hard to provide a reliable app and the best possible experience for your business. Thank you for choosing Google Reviews by Trustify app. We truly appreciate your trust and look forward to supporting your success for a long time to come! 🚀
The team is really helpful and are very quick to responded
Thank you so much for your kind review! 💙 We're so happy to hear that you've had a great experience with Google Reviews by Trustify app. 😊 It's wonderful to know our team was able to assist you quickly and provide the help you needed. Your feedback means a lot to us and encourages us to continue delivering responsive support and a reliable app for our merchants. Thank you for choosing Google Reviews by Trustify app. We truly appreciate your support and wish you continued success with your store! 🚀
Great support! Samuel was very helpful and quickly investigated the issue. The development team resolved the problem and now the Google Reviews widget works perfectly. Thank you!
Thank you so much for the wonderful feedback 🙌 We’re really glad Samuel was able to quickly investigate the issue and that our development team got everything resolved so your Google Reviews widget is now working perfectly. We’ll be sure to pass your kind words along to Samuel and the team. If you ever need anything else, we’re always here to help 🚀
not good on free plan at all.
Hi there, We're sorry that the app didn't deliver the experience you were hoping for. Your feedback means a lot to us, and we'd genuinely appreciate the chance to understand what happened. We've reached out to you via email, but if it's more convenient, you can also contact us anytime at [email protected]. We'll personally look into your case and do our best to help. If you're open to giving the app another try, we'd be happy to offer your first month free on whichever plan best suits your needs, so you can explore the app with our team's support. Thank you for your feedback. We hope to have the opportunity to make things right.
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