Google Reviews by Trustify
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service and quick support provided by the team. Many users highlighted the ease of use of the app and its effectiveness in displaying Google reviews on their online stores. The support team, including individuals like Lynn, Anna, Vincent, and Ben, received high praise for their knowledge, responsiveness, and helpfulness in resolving issues and guiding users through the setup process. Users also appreciated the customization options available and the seamless integration of reviews into their websites. However, there were a few negative reviews mentioning issues with app functionality, such as language limitations and difficulties in customization.
Review RSS feed
Absolutely love my heat belt what a game changer
Thank you so much for your review for Google Reviews by TrustifyApp 😊 We're so happy to hear you're loving your heat belt and that it has been such a game changer for you! Your feedback truly means a lot to us, and we appreciate your support 💙
Customer service is at its best. Within few minutes my problem is addressed and resolved. Never experienced with other service providers. Special thanks to Lynn
Thank you so much for the wonderful feedback! 🙌 We’re thrilled to hear your issue was addressed and resolved within minutes, that’s exactly the experience we aim to deliver. It means even more knowing we stood out compared to other service providers you’ve worked with. A special thank you for mentioning Lynn, we’ll be sure to pass along your appreciation to her! 💛 If you ever need anything else, we’re always here to help. 🚀
Can't get it to work -- and was charged shipping WTH??
Hi, We’re truly sorry to hear about your experience and completely understand how frustrating this must have been - especially when the app didn’t work as expected and you were unexpectedly charged for shipping. This is definitely not the experience we want any of our users to have. Our support team has already reached out to you directly via email so we can better understand the issue and work with you toward a proper resolution as quickly as possible. Whenever you have a moment, please check your inbox (and spam/junk folder just in case) and reply with a few more details about what happened. We genuinely want to help and make things right for you. Thank you for your feedback and for giving us the opportunity to improve. Best regards, Trustify Support Team
Loving the app so far !!! Great Customer service
Thank you so much for your wonderful feedback on Google Reviews by Trustify app 😊 We're thrilled to hear you're loving the app so far and having a great experience with our customer service team. Providing an easy-to-use solution along with responsive and friendly support is exactly what we strive for. We truly appreciate your support and look forward to continuing to help your business grow 🚀💙
best app, easy to use
Thank you so much! 🙌 We’re thrilled to hear you think it’s the best app and easy to use, that’s exactly what we strive for! If you ever need anything, we’re always here to help. 🚀
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