Google Reviews by Trustify
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Thank you for taking the time to leave a review. We’re sorry to see that your experience hasn’t been a great one. Our support team has already reached out and would truly appreciate the chance to learn more about what went wrong. If you’re willing to share more details, we’re confident we can address your concerns and improve your experience. We’re here to help and look forward to resolving this with you.
Une application qui ne tient pas ses promesses : le bouton leave "a review" n'est disponible que sur 1 layout sur 6, et lorsque vous souhaitez modifier les réglages de l'app (par exemple, l'ordre d'affichage des avis), il faut la désinstaller, la réinstaller et... la reparamétrer. Le support est gentil et réactif, mais l'app tellement décevante que je l'ai désinstallée définitivement...
Hi Customer becausse.myshopify.com, We deeply regret that our app's performance has not yet met your expectations. Regarding your request to add a "Write a Review" button to the widget layouts, we have promptly implemented this feature across all 6 layouts just minutes after you contacted us. Please check the app settings to confirm this update. As for your request to order reviews, currently, the app requires you to select the ordering option before adding the Google location. If you have any recommendations for our features, we would greatly appreciate it if you could provide clear suggestions. We will do our utmost to implement them promptly, as we did with the "Write a Review" button customization. We are still seeing your store has installed my app but hide the widget from the store front, so we hope you will come back to the app and the new interface we have customized for you. If you need any help, please contact us for support. Best regards.
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