All reviews

Rating Breakdown

  • 5
    86% (59 ratings)
  • 4
    6% (4 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 11, 2023

I recently had the opportunity to use Order Legend for Google Ads, and I must say, it's been a fantastic experience that absolutely deserves a five-star rating. The customer support team deserves a special mention. They were always available, providing swift and knowledgeable responses to any queries I had. Their support made a considerable difference, ensuring a smooth and hassle-free experience.

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a 5-star review! We're delighted to hear about your fantastic experience with Order Legend for Google Ads. Our team strives to provide the best possible service and support, and it's heartening to know that our efforts have made a significant impact on your experience. We're here for you anytime you need assistance or have more queries. Your satisfaction and success are our top priorities. Thanks again for your kind words and for choosing Order Legend. We look forward to continuing to support you!

4 / 5 Share

Nov. 28, 2023

Just got my first order after a week and looks like there are going to be many more. I did not rate 5 stars as the app did not take into consideration my change of primary market and remained focused on the Belgian market whereas I had changed the settings to France. They told me to desinstall / reinstall the app to solve the problem, and hopefully more orders will flow :)

Using app

20 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 19, 2023

Great app - I can only recommend it. Thank you very much for your support.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

the customer support has been very helpful and they are quick to respond.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

Great app, works really well and the customer service is great. Many thanks

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2023

First sale came in today since leaving the learning phase, hoping the budget given will benefit us both and continue to bring in the numbers.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

Impressed by the Order Legend response and services. Ofcourse, we all are part of system and working together for the growth of eachother. But you people are working with great idea. God bless you.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for your review - we think our model is a game-changer too. Looking forward to seeing how many orders we can generate for you!

4 / 5 Share

Nov. 1, 2023

Since you changed to Order legend our sales via your app have steadily increased. Keep up the good work.

Using app

Over 1 year

Total reviews

3

Average rating

4.0

Developer Reply

Thanks for your support and kind words. We'll continue to improve our app and optimize our campaigns, great to see the impact our app is having for your store!

5 / 5 Share

Nov. 1, 2023

Brilliant starting to get orders coming though and great prices

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

This fantastic app has not just saved me time but also money. It has to be my favourite app. We have been getting many orders, and just paying for sales works so well for us. A big thank you to the team of the app.

Using app

Over 1 year

Total reviews

29

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your thoughts! We're thrilled to hear that our app has become your favourite by not only saving you time but also money. It's fantastic to know that our pay-only-on-results model is working out for you and helping to manage the orders we're generating efficiently. We look forward to continuing to help you deliver more orders!

5 / 5 Share

Nov. 1, 2023

Highly recommend

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review!

5 / 5 Share

Nov. 1, 2023

Excellent app it's pretty easy start to run ads by order LEGEND I recommend it

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review! 🙌 - Adam

5 / 5 Share

Oct. 24, 2023

Quick question i thought you guys said youll pay for the ads and thnat its risk free but its asking for a monthly budget for ads i thought you said "we pay with our own money"

Using app

8 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi PixelFusion Labs, The budget you set is not ad spend. we use Shopify usage-based billing to process commission charges. Commissions will only be processed on orders our app has generated. Shopify enforces that a maximum monthly billing cap is set when using usage-based billing. This is not the amount you will pay each month unless we generate enough order value to hit the cap (based on a 12% commission rate calculation on the value of orders our app has generated).​ For example, you could set the cap to the default $600, and the following scenarios could happen: ​1. We generate 0 orders, we charge $0 2. We generate $5,000 of order value, we charge $600 3. We generate somewhere between $0 and $5000 of order value and charge 12% of the generated order value. ​As you can see, our app usage-based billing is essentially pay-as-you-go, where you only pay if our app generates orders up to the monthly cap you set. There are no additional fees. There are 2 ways merchants view the cap: 1. A merchant wants us to help them sell as much as possible, so we recommend setting the cap really high, like for example: $99,999. Realistically it would be almost impossible to hit this cap. 2. They want to manage cash flow, customer experience, or inventory and use the cap to meter our apps performance. The amount you set does not directly influence ad spend, the cap only comes into play when we hit the cap and we can no longer earn commissions. At this point our ads will have to be paused until the monthly billing cycle resets back to $0. You can also change the usage-based billing commission budget cap at any point up or down as desired from within the app. Thanks, Adam

5 / 5 Share

Oct. 5, 2023

So far I am finding order legend a great app. Looking forward to seeing our business progressing with the help from Order Legend.

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Hey there! 🎉 So thrilled to hear you're enjoying Order Legend. I just checked and can see we've generated 17 orders for your store so far, that's awesome! Thanks for being a part of our journey! 😊

1 / 5 Share

Oct. 7, 2023

Before you install it i would check in 'company house' this LTD's books. It will be clear quite quickly why you should not waste your time. Their budget for a store will be around 0.05£ if not less for a day. in response to Order Legend LTD : Let me add some numbers for context, They managed to generate 3 CLICKS over two months and a massive wait for it - 200 impressions :) (In your case, our campaigns lost us money and we did not pass any of these losses on to you) LOL Order Legend is not Redbrain those are two separate entities and it would be great if you just dropped that charade

Store

Kaseta

Using app

3 months

Total reviews

3

Average rating

2.3

Developer Reply

Hi there, Order Legend Ltd is an entity we spun out of our parent company Redbrain Ltd. If you are reviewing our company books at this stage there will be very limited data as the majority of our financial reporting has been through Redbrain historically. This does not reflect how much we invest into our ads. Redbrain generated over £1 Billion order value for merchants in 2022 with the same model our app uses. The exact amount we invest will vary from store to store, depending on how successful our campaigns are, the commission rate and budget cap you set. We put each store through a learning mode where we try different bidding strategies over a period of time to work out if we can drive impressions, clicks and orders under our model whilst running profitably for both parties. I've just looked into your store and can see our campaigns generated limited impressions, clicks and zero orders over a couple of months. In your case, our campaigns lost us money and we did not pass any of these losses on to you. We take calculated risks and it didn't work for your store and you didn't pay anything for trying. We can't guarantee that our app will work for every store and we make this clear on our website and throughout the app. Many factors outside of our control can affect the performance of our app including the products you sell, search volume, demand, competition, your website conversion rate and average order value. We can guarantee that we'll only ever charge if we generate your store orders. Thanks, Adam In response to your updated comment: Redbrain and Order Legend are owned by the same parent company (Redbrain Holdings Ltd). Feel free to check the corporate address and company officers on companies house: https://find-and-update.company-information.service.gov.uk/company/10434678 https://find-and-update.company-information.service.gov.uk/company/11045775 https://find-and-update.company-information.service.gov.uk/company/13282279 You can also connect with me on Linkedin if you like: https://www.linkedin.com/in/adamsturrock/ For transparency and accuracy, we generated 492 impressions and 7 clicks. Your store was still in learning mode when you decided to uninstall. During learning mode our system cycles through different bidding strategies and methods and raises bid amounts over time with the aim of generating orders. When our system works it's fantastic and when it doesn't work we lose money. I'm sorry that it did not work for you. Kind Regards, Adam

5 / 5 Share

Sept. 8, 2023

My experience has been amazing with order legend. I have now made my first sale and this is all because of them. The process is so simple and feel truely thankful. Looking forward to seeing more sales.

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Thrilled to hear you made your first sale with our app! Thanks for the awesome review!

5 / 5 Share

Aug. 31, 2023

Fantastic! Set up was very smooth (really just a couple of clicks and you're done) then it does take a while until it gets started but it was all done within a couple of weeks and we got an email to say our ads were running. 2.5hr later we had our first order! I suggest you try it, you really have nothing to loose!

Using app

11 days

Total reviews

5

Average rating

3.6

Developer Reply

Thank you for sharing your experience! We're thrilled that you found our setup simple and saw results so swiftly! We're here to support you as you continue to grow your store.

5 / 5 Share

July 24, 2023

I am really pleased with the results from Order Legend for one of my stores, Festival Heaven. Since installing the app a year ago, it has led to significant growth, generating over 2,300 orders and significantly boosting sales. The pay-only-on-results model is great! I also tried the app on another store I manage, Gothic Individual, which is still in its early stages. While it hasn't reached the same level of orders, having only generated a dozen orders since installing the app in March, I've only ever paid for results. I'm working with the Order Legend team now to see if order volume can be boosted. My experience with Festival Heaven is a clear example of how it can drive results for your store. And even if it doesn't drive a lot of order volume, like my Gothic Individual store so far, there is no risk involved with Order Legend's app. I highly recommend giving the Order Legend app a try, it'll either work or it won't and you have nothing to lose giving it a go!

Using app

12 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for highlighting the realities of using our app for both your stores. Festival Heaven's success is a testament to the effectiveness of our pay-only-on-results model. We're excited to work with you and explore the full potential for Gothic Individual. Your recommendation is highly valued! 🌟

5 / 5 Share

July 24, 2023

Fantastic ad partners. Highly recommend for swift, hassle-free Google CSS managing. The commission on sale based system proves very convenient.

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Your kind words made our day! We're delighted that our commission-based system is proving convenient for your business. We're committed to your success and can't wait to see more great results together! 🤝🚀

5 / 5 Share

June 19, 2023

Our orders through our website have more than doubled since we installed the app. It saves a ton of time as we don't have to manage and fund the ads, paying only for results is great! Even during our slower summer months, we're seeing over 500 orders per month generated from this app. I should mention that there was a billing glitch earlier in the year. Some other reviews have mentioned duplicate charges. However, the team was quick to address the issue, refunded all the duplicate charges for our store, and have since improved their billing system. If you're on the fence about the Google Shopping Autopilot app, I'd say give it a go. Worst case, it doesn't work, you've only spent a couple minutes of your time setting it up. For us at HappyCandy.co.uk, it's made a huge difference and I'm sure it can do the same for other Shopify merchants too.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! We're thrilled to hear that our app has more than doubled your website orders and saved you valuable time. Your success story is what motivates us to keep delivering top-notch service! 🙌