OrderLegend Google Order Boost

Thank you so much for your 5-star review and for sharing your positive experience with our app! We're thrilled to hear you had a great first order. At the moment, we don't have similar apps available for eBay, Etsy, or TikTok Shop. However, we're always exploring new opportunities to expand our services and meet our customers' needs more effectively. Your interest in such apps for other channels is valuable feedback for us, and it's something we're definitely considering for the future. Thanks again for your support and feedback!

Thank you so much for taking the time to leave us a 5-star review! We're delighted to hear about your fantastic experience with Order Legend for Google Ads. Our team strives to provide the best possible service and support, and it's heartening to know that our efforts have made a significant impact on your experience. We're here for you anytime you need assistance or have more queries. Your satisfaction and success are our top priorities. Thanks again for your kind words and for choosing Order Legend. We look forward to continuing to support you!

Thanks for your support and kind words. We'll continue to improve our app and optimize our campaigns, great to see the impact our app is having for your store!

Thank you so much for taking the time to share your thoughts! We're thrilled to hear that our app has become your favourite by not only saving you time but also money. It's fantastic to know that our pay-only-on-results model is working out for you and helping to manage the orders we're generating efficiently. We look forward to continuing to help you deliver more orders!

Thanks so much for your review!

Hey there! 🎉 So thrilled to hear you're enjoying Order Legend. I just checked and can see we've generated 17 orders for your store so far, that's awesome! Thanks for being a part of our journey! 😊

Hi there, Order Legend Ltd is an entity we spun out of our parent company Redbrain Ltd. If you are reviewing our company books at this stage there will be very limited data as the majority of our financial reporting has been through Redbrain historically. This does not reflect how much we invest into our ads. Redbrain generated over £1 Billion order value for merchants in 2022 with the same model our app uses. The exact amount we invest will vary from store to store, depending on how successful our campaigns are, the commission rate and budget cap you set. We put each store through a learning mode where we try different bidding strategies over a period of time to work out if we can drive impressions, clicks and orders under our model whilst running profitably for both parties. I've just looked into your store and can see our campaigns generated limited impressions, clicks and zero orders over a couple of months. In your case, our campaigns lost us money and we did not pass any of these losses on to you. We take calculated risks and it didn't work for your store and you didn't pay anything for trying. We can't guarantee that our app will work for every store and we make this clear on our website and throughout the app. Many factors outside of our control can affect the performance of our app including the products you sell, search volume, demand, competition, your website conversion rate and average order value. We can guarantee that we'll only ever charge if we generate your store orders. Thanks, Adam In response to your updated comment: Redbrain and Order Legend are owned by the same parent company (Redbrain Holdings Ltd). Feel free to check the corporate address and company officers on companies house: https://find-and-update.company-information.service.gov.uk/company/10434678 https://find-and-update.company-information.service.gov.uk/company/11045775 https://find-and-update.company-information.service.gov.uk/company/13282279 You can also connect with me on Linkedin if you like: https://www.linkedin.com/in/adamsturrock/ For transparency and accuracy, we generated 492 impressions and 7 clicks. Your store was still in learning mode when you decided to uninstall. During learning mode our system cycles through different bidding strategies and methods and raises bid amounts over time with the aim of generating orders. When our system works it's fantastic and when it doesn't work we lose money. I'm sorry that it did not work for you. Kind Regards, Adam

Thank you for sharing your experience! We're thrilled that you found our setup simple and saw results so swiftly! We're here to support you as you continue to grow your store.

Thank you so much for the amazing review! We're thrilled to hear that our app has more than doubled your website orders and saved you valuable time. Your success story is what motivates us to keep delivering top-notch service! 🙌

Thank you for taking the time to leave a review and share your experience with our app. We sincerely apologize for any confusion or inconvenience you experienced. We understand that our service did not meet your expectations, and we are committed to learn from this and improve. Firstly, we would like to clarify that our app does involve a setup process that involves synchronizing your product feed with Google Merchant Centre and setting up a Google ad account. This process typically takes 4-7 days, but in some cases, as with yours, it can take longer due to Google's approval process. In your case, our system reports that you installed the app on January 6th and the approval was completed on the 21st of February, after which we started promoting your products. We regret any lack of communication during this time and are working to improve our updates to users regarding this process going forward. In terms of generating orders, we would like to emphasize that there are many factors that can influence the outcome. Despite generating +10,000s impressions and 100s of clicks for your store, we sadly did not see any conversions into paying orders through March. This could be influenced by various factors such as the types of products being sold, the market demand, and on-site conversion rates. As we highlight with our app, we take on the ad spend risk and unfortunately, in this case, the campaign did not result in sales. We recognize that situations like this can be frustrating and we genuinely empathize with your experience. We want to assure you that continuous improvement of our app and strengthening our communication with users is at the heart of our operations. In line with this, we are diligently working on new features that will offer more detailed insights into the system's status for our merchants. It's crucial to highlight that despite the time your store spent integrated with our app, you were not charged any fees. We operate on a performance basis, meaning we absorbed the ad spend, bearing the risk without passing any cost to you. Although this resulted in a loss on our part, our goal is to ensure that our merchants feel confident and see value in our service. We are steadfast in our commitment to enhance our offerings and deliver a more satisfying experience to all our users. Again, we are sorry for any disappointment caused and we appreciate your feedback as it helps us make necessary improvements. We're committed to delivering a better experience for all our users in the future. Best Regards, Adam & The Order Legend Team