Nabu for Google Shopping Feed
The reviews are overwhelmingly positive, with many users praising the app’s ease of setup, reliability, and especially the quality of customer support. Reviewers repeatedly mention fast response times, knowledgeable and patient support staff, and hands-on help with setup, syncing, Merchant Center issues, feed optimization, and even account suspension problems. Several merchants also say the app has improved their workflow, made product feed management easier, and helped them get products live on Google Merchant Center more smoothly. A number of users describe the app as cost-effective, flexible, and valuable for larger or more complex catalogs. The negative feedback is concentrated around a smaller set of serious complaints. Some users report the app not working properly, bugs being ignored, poor or nonexistent customer support, and communication problems. A few reviews mention issues with product feed accuracy, such as mismatched prices, incorrect variant images, duplicate or spammy titles, and problems with multi-currency stores that allegedly led to Merchant Center suspensions. There is also criticism of the free plan’s order limits and concerns about pricing. Overall, the sentiment is strongly favorable, but the negative reviews point to trust, feed accuracy, and support consistency as the main risks.
Customer service was great; I asked for a special accommodation that they didn't have to help me, but they did and I am grateful. I can't recommend them highly enough.
Support was knowledgeable and quick. Great experience!
Nabu is a fantastic app that has helped us really dial in our product feeds. Support is great, and you're able to talk to real people fast once you set up a call.
Free version is really bad. "Free for up to 10 orders per month. $19.99 per month for orders over 10." Why feed app has order limits???
It´s been a weeks since jumping from Google & Youtube app to Nabu. Everything has been working amazingly and after the initial setup, everything has been a smooth sail. Customer service answers fast and their FAQ is on point. Worth noting: Nabu is taking care of our 50 shopping feeds with over 19 thousand products in each of them. Thank you Nabu!
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