Nabu for Google Shopping Feed
The reviews for this Shopify App are quite polarized, with a mix of extremely negative and highly positive feedback. On the negative side, users have complained about non-functioning app features, poor customer support, language barriers, and issues with billing and subscription management. Some users have expressed frustration with bugs, lack of responsiveness, and feeling ignored by the support team. On the positive side, many users have praised the app for its quick resolution of issues, professional and competent customer service, and helpful support team members like Priya, Ashwitha, and Neha. Customers have highlighted the ease of use of the app, the effectiveness of the Google feed, and the valuable assistance provided by the support team in setting up and optimizing feeds for Google Merchant Center.
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Going above and aboard to help. Best google feed provider in the idustry.
AdNabu is an excellent app and has made managing Google Merchant Center product feeds considerably easier, particularly when dealing with larger and more complex product catalogues. What really sets them apart, though, is the level of support. Every time I’ve had a question or run into an issue, the team has been incredibly responsive, knowledgeable and thorough. They don’t just provide a generic answer. They actually take the time to investigate the account, explain what is happening and provide clear guidance on the best way to resolve it. Most recently, they helped us identify and understand a Google Merchant Center capacity issue affecting a large multi-country product feed, while also providing really useful advice around feed sources and avoiding conflicts between different Shopify integrations. As someone who manages Google Ads and Merchant Center accounts professionally, having a support team that genuinely understands the technical side of GMC is incredibly valuable. The app itself is fantastic, but the quality of the support makes AdNabu very easy to recommend. Five stars from me.
We've been using the app for a year now. We have had a few minor issues but all have been sorted very quickly and the response times to tickets from Neha and the team has been excellent - would highly recommend.
Customer service is great. Hope the sales follow!
We especially appreciate how reliable it is when handling product changes and keeping our listings up to date. It has helped simplify our workflow and given us more confidence that our products are being submitted correctly. Whenever we've needed assistance, the support team has been responsive and helpful.
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