Antonios review for Nabu for Google Shopping Feed
April 21, 2025
Lately I have an error, I sync the products from nabu to my merchant and after a few days the products that were imported are deleted from my merchant. I contacted the support about this error and they told me they will investigate, one week and I do not have any response from them and is very frustrating. I have been using this app for a few months now but this issue is making me to delete this app, cause it doesn't help at all that I have to sync the products everyday back to my merchant Update review: The team checked and indetified the issue, after that they solved it. Right now everything is running perfect, so I changed my initial review to 5 stars
Dear Antonios admin and team, Thank you sincerely for taking the time to update your previous review. We truly appreciate your willingness to reconsider and share your revised experience. We understand there might have been some confusion regarding the issue you experienced. Upon reviewing your account, our team identified that the expiration dates were added to certain products in your account that had caused the product removal upon expiry from your Google Merchant Center account. We're glad we could quickly pinpoint the cause and work towards a successful resolution. Thank you for allowing us the opportunity to assist you, we truly appreciate your trust and patience throughout the process. Your satisfaction remains our highest priority, and we're committed to continuing our efforts to maintain the high standards of service that you deserve from AdNabu. Thanks again. Warm Regards, Ashwitha A. Team AdNabu
AdNabu: App for Google Shopping, Facebook, Instagram & Bing