MyGreatCanvas | Canvas Wall Art Prints | Photo Prints & Wall Decor review for Nabu for Google Shopping Feed
I’ve never seen an app this problematic in my life. 1- It doesn’t sync the Product Type fields correctly. 2- Customer support always says “we’ve escalated it, you’ll be notified by email,” but no email ever comes and the issue is never resolved. 3- You're not sending the first image of the product, you're sending the first image of the first variant. If the variant has no image, then you allow sending one of the first few product images (1st, 2nd, or 3rd). There's a big difference between a listing image and a variant image, and I already explained this during the video call. I'm still waiting for a proper answer. 4- I even recorded and sent a Loom video to explain everything clearly, but the issue remains the same. It feels like they pretend to listen, but nothing changes. 5- Most tickets never get a response, except maybe 1 or 2. 6- Product titles in Merchant Center were automatically appended with Variant Option Names and Values, causing character limits to be exceeded. I had to manually fix this using Excel import/export. Trying to explain anything to support is incredibly difficult — it feels like they go out of their way not to understand you. In short: If you're a small or new store, maybe it’s fine. But if you manage products with 40–80 variants each, avoid this app. You’ll regret it.
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