Smart Ware Co Australia review for Simprosys Google Shopping Feed

You had installed the app on 14th Oct. As per our app's trial policy, you must get 21 days of Free Trial. (See screenshot of log on this URL - http://bit.ly/2XijV0h) We could have stopped our services and removed your products on the same day of the expiration of the trial or the next day. But NO, we waited for 10 more days before we suspended our services to your business. Also, it is not true that you were not informed about the suspension. During the trial period, you were sent 3 reminders, 7 days, 3 days prior to the expiration and on the same day of expiration. (See screenshot of email log on this URL - http://bit.ly/2Ob1giY) Out of these 3, as per our logs, you had opened 2 reminders. For other merchants, this merchant is using our app on 3 of his stores and two already have charge activated. (See screenshot - http://bit.ly/2NNtm4N)