Magenta Flowers review for GTManager
Feb. 3, 2022
Don't even bother. Not only did they ask me to remove a template which was sort of working, they then didn't want to help to configure the tags in the template to ensure they are working. My Google Analytics is pretty much broken, not reporting any revenue or tag data and their customer service is shockingly terrible. I had initially used Niddocks who this company initially was, he was not only SUPER helpful, he was informative, technically sound and just plain great. The company then got sold to these guys and they have been cowboys ever since. After stressing that their tags were incorrect and infact their predecessor had added custom code to ensure the data layer objects could be ready, they then said I should pay $400 to get this fixed and they can take Paypal payments?! Seriously don't waste your time.
We're really sorry that you had a problem with your Google Tag Manager implementation. Our app is working correctly and unfortunately the issues you were experiencing were related to other code that somebody else had added that we did not have sight of and also don't offer free support for. We were very happy to help with configuration of tags in Google Tag Manager as part of our support offering and we also suggested that you carry out a test order and share the results with us so we could help but you did not do this. We do offer paid for support for issues unrelated to our app but this was not taken up by you. Once again I'm sorry this didn't work out for you but we have done what we can to assist with issues relating to our app but we do not offer free support for issues caused by code that has not been added by us.
