GTManager for Shopify

GTManager

Google Tag Manager

View on App Store

Rating

4.3

feedback

28

Reviews

chart

#1,790

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    4%
  • Less than a month
    18%
  • Less than a year
    29%
  • More than a year
    46%

Reviews Summary

The reviews for this Shopify app are quite mixed. On the positive side, many users praise the app for its ease of use, helpful support team, and efficient tracking solutions. Users appreciate the quick responses from the support team, especially in resolving technical issues related to Google Tag Manager and tracking setups. The app is commended for simplifying the integration process and providing a comprehensive solution for tracking various metrics across platforms. However, there are also negative reviews highlighting issues such as non-responsive customer service, technical glitches leading to incomplete tracking, and difficulties in resolving installation and configuration problems. Some users expressed frustration with the app not functioning as expected despite multiple attempts to seek support.

Highlights

Ease of use and efficient tracking solutions
Responsive and helpful support team
Technical issues and non-responsive customer service
Installation and configuration difficulties
Mixed user experiences

Rating Breakdown

  • 5
    79% (22 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    7% (2 ratings)
  • 1
    14% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 13, 2023

This application has changed my life, it is the best if you have no knowledge of code. It facilitates integration automatically, I definitely recommend it, it is very easy to use!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2022

This app suits our needs completely. The support team has been as responsive as you get. They get things done. We had some issues initially, but I don't expect everything to work out of the gate, but the support team has been extremely helpful, and the response time is impressive. I recommend this app to anyone searching for a complete tracking solution.

Using app

2 months

Total reviews

19

Average rating

5.0

Developer Reply

Hi, Select Beauty. We are thrilled to hear that you're loving the Google Tag Manager app for Shopify! We value your positive feedback, and it means so much to us! Our support team aims to always strive towards giving our customers the best experience possible - if there is anything else we can do for you, feel free to reach out any time! Best regards, GTM.

2 / 5 Share

Dec. 15, 2022

App still not working at all, after several times support trying to fix it. Not recommend to install.

Using app

6 days

Total reviews

3

Average rating

4.0

Developer Reply

Hi Certifi Cure. We're really sorry that it took longer than you would have liked to resolve your issue. This problem is now fixed. We would love to offer our sincere apologies, by giving you an extended trial period of 30 days, for you to be sure everything is working correctly and an assurance that we will assist with any further issues you may have. Feel free to reinstall the GTM app and let us know once it's done, so we can assist you with every need you might have. Please, contact us if there is anything else we can help you with. Thank you . GTM.

5 / 5 Share

Sept. 7, 2022

So glad we have this. It was really simple to set up, the support and communication has been great. Now we can manage all of our tracking in one place with easy. Thank you!

Store

Mish

Using app

23 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Mish. Your satisfaction is our number one priority, and we're delighted to know that you found setting up our app easy and simple for your business! We are happy to help you achieve the results you were expecting by tracking all your data. Our team is here for any guidance you might need, so don't hesitate to get in touch - it would be a pleasure assisting you. Best regards, GTM.

5 / 5 Share

Aug. 17, 2022

This app has really helped me with setting up and monitoring our Google and Social media tracking in one place, it's so easy to use and the support and resources are great

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi, ijopower. Your kind words of support mean the world to us and we're thrilled that you found our app a breeze to monitor your Google and Social media tracking. If there’s anything else we can do, we'd be more than happy to help! Best regards, GTM.

All reviews

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