All reviews

Rating Breakdown

  • 5
    79% (22 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    7% (2 ratings)
  • 1
    14% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 13, 2023

This application has changed my life, it is the best if you have no knowledge of code. It facilitates integration automatically, I definitely recommend it, it is very easy to use!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2022

This app suits our needs completely. The support team has been as responsive as you get. They get things done. We had some issues initially, but I don't expect everything to work out of the gate, but the support team has been extremely helpful, and the response time is impressive. I recommend this app to anyone searching for a complete tracking solution.

Using app

2 months

Total reviews

21

Average rating

5.0

Developer Reply

Hi, Select Beauty. We are thrilled to hear that you're loving the Google Tag Manager app for Shopify! We value your positive feedback, and it means so much to us! Our support team aims to always strive towards giving our customers the best experience possible - if there is anything else we can do for you, feel free to reach out any time! Best regards, GTM.

5 / 5 Share

Sept. 7, 2022

So glad we have this. It was really simple to set up, the support and communication has been great. Now we can manage all of our tracking in one place with easy. Thank you!

Store

Mish

Using app

23 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Mish. Your satisfaction is our number one priority, and we're delighted to know that you found setting up our app easy and simple for your business! We are happy to help you achieve the results you were expecting by tracking all your data. Our team is here for any guidance you might need, so don't hesitate to get in touch - it would be a pleasure assisting you. Best regards, GTM.

5 / 5 Share

Aug. 17, 2022

This app has really helped me with setting up and monitoring our Google and Social media tracking in one place, it's so easy to use and the support and resources are great

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi, ijopower. Your kind words of support mean the world to us and we're thrilled that you found our app a breeze to monitor your Google and Social media tracking. If there’s anything else we can do, we'd be more than happy to help! Best regards, GTM.

5 / 5 Share

July 19, 2022

Update: We have resolved internal issues which resulted in the app not loading as expected. Most importantly though, the author has been in touch immediately to resolve this issue. Support is important! Original review: We are using this app to publish our GTIN data to Google Merchant Center and it worked without any issues. Today we were notified by Google that 90% of our products on GMC do not have a GTIN. So we try to check what is happening in GTM, but ... "cannot connect to server" ... is this app dead?

Using app

Over 4 years

Total reviews

7

Average rating

5.0

Developer Reply

Hi, Wired4Signs USA We appreciate you taking the time to update the review of our app and we're thrilled to have helped you achieve the results you wanted and solved the issues there once were. Customer satisfaction is one of our top priorities, so if there's anything else we can do for you please don't hesitate to get in touch - it would be a pleasure! Thank you! Best regards. GTM.

5 / 5 Share

Oct. 28, 2021

I am new to this app. The devs have done what the app is supposed to do. But the thing I want to highlight is that they are trying to do much more and help troubleshoot customers with other problems. I hope ever app has this customer service in Shopify. Great work guys, hope you the best!!

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for this big support, The Velvet Bow. Taking the time to share your experience with us, means a lot and encourages us to keep improving what we are doing. Don’t hesitate to reach out if you have any questions we can help you with. Kind regards. GTM.

5 / 5 Share

Feb. 9, 2021

Rob's rapid response and amazing support truly make this one of the best app experiences I have had on Shopify. Rob went above and beyond to resolve GTM setup for us free of charge which was a constant issue for our store.

Using app

Over 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Hi, Wooden Cork. Your success is our pleasure, and we're over the moon that you've achieved the results you wanted! At Google Tag Manager for Shopify, customer satisfaction is at the forefront of what we do - so if there's anything else we can help with please let us know. Best regards. GTM.

5 / 5 Share

Feb. 9, 2021

Rob was able to solve our Google issues within minutes. App and support are top notch. I cannot thank him enough for getting our GTM all setup correctly.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi, BottleBuzz. We're grateful for you taking the time to provide us with such wonderful feedback! Rob was delighted to help get your GTM set up and running smoothly. Thanks again! Best Regards. GTM.

5 / 5 Share

Dec. 19, 2019

Rob helped me one-on-one and fixed every issue on my Shopify! He is so amazing, Best customer support I've seen before! This app is my highest recommendation for anyone - who is want to setup google tag manager!

Using app

Over 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Hi, Made Terra. It's been a while since we last spoke, but that doesn't mean we've forgotten our appreciation for the review you left us! We're delighted to hear that our support team was able to help get Google Tag Manager set up and running. Thanks again,--we really appreciate it! Best regards. GTM,

5 / 5 Share

Dec. 5, 2019

The customer support is the gold in this app. Rob Edlin worked with me one-on-one to correctly set up and fine-tune our various tracking pixels and coding using Google Tag Manager. Epitomy of professionalism and customer service. This app and more importantly the people behind it get my highest recommendation.

Using app

5 months

Total reviews

4

Average rating

4.8

Developer Reply

Hi, Icey-Tek USA LLC. We're thrilled to have the opportunity of helping you take your app experience up a notch! Here at GTM, we strive for nothing less than perfection when it comes to optimizing tracking pixels and coding. Thanks again! Best regards, GTM.

5 / 5 Share

Feb. 6, 2019

I have to echo some of the other reviewers here - Rob bent over backwards to help install the app, helping with Google Analytics, Google Tag Manager (installed quite a few tags and triggers), and the Shopify store itself. Great customer service!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, K2xLabs Pet Health. We truly appreciate your feedback and kind words about our team's help in setting up your Google Analytics and Google Tag Manager accounts, as well as tags, and triggers. Your satisfaction is the best reward we could ask for! If you ever have any other questions or concerns, please don't hesitate to reach out. Best Regards. GTM.

5 / 5 Share

Nov. 9, 2018

Really great app. Super efficient install and really helpful support. Thoroughly recommend this app.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Mami Wata - UK DEVELOPMENT, We are always happy to hear how our customer support team is helping out! Our sincere thanks go to you for taking the time and effort to share your experiences with GTM app! Best Regards. GTM.

5 / 5 Share

Oct. 16, 2018

The best support that I have ever experienced on Shopify. Rob is my hero. He saved my store, as the old app that I installed just ruined my theme and tags, and those developers didn't respond at all. Rob just resolved all my issues, and he supported me in all steps. Thanks for your great support.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2018

Hands down best support I have received for an app this cheap - I would recommend 100% as the best solution to deal with all your shopify tracking needs.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2018

Super helpful support went above and beyond just helping me install the app. They also helped with custom coding. This is the best solution for implementing Google Tag Manager on a Shopify store.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2018

Great APP! I managed to get rid of the duplicate conversions in adwords and facebook ads. Rob was very fast!

Using app

23 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 2, 2018

Its never been this easy to get all my tracking setup perfectly. Rob has been amazing, he responds within minutes at times and nothing is ever too difficult for him. Amazing service, highly recommended. Thanks Rob!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2017

App does it's supposed to perfectly. But the support is incredible. Adwords can be a very confusing universe, but Niddocks is there to help you navigate it. This app is worth every penny.

Using app

Almost 5 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Aug. 23, 2017

Great app and fantastic support as usual - thank you Niddocks!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2017

This app has singlehandedly solved my biggest frustration with Shopify - the implementation of Google Tag Manager. The app works great, and the service is definitely there to back it up. They are genuinely very nice, helpful people. They set everything up for me, and even went back in after I installed a few tracking codes to make sure everything was working well. A for the product, A+ for support.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0