SMPS Google Customer Reviews
Google Customer Reviews Integration by Simprosys InfoMedia
Rating
4.8
feedback
283
chart
#1,841
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
8%
-
Less than a month
20%
-
Less than a year
33%
-
More than a year
35%
Reviews Summary
The Shopify app has received overwhelmingly positive reviews from users, with a common theme being the exceptional customer support provided by the team. Users appreciate the quick responses, personalized assistance, and efficient solutions offered by the support agents. Many reviewers highlight that the support team goes above and beyond to ensure the app is set up correctly and functions smoothly. Additionally, users value the simplicity of the app's integration process and the ease of use. The one-time charge model is also praised, distinguishing it from subscription-based apps. However, there are a few reviews mentioning issues with the initial setup or technical glitches that required support intervention.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 18, 2024
lt not work, Customer support is slow to respond, usually taking 3-4 days, As they charge, they only provide the service once, and after a few months it doesn't work at all
March 16, 2024
I've been using this Shopify app for a while now, and what sets it apart is its stellar support team. Whenever I've encountered an issue, their support agents have been quick to respond and incredibly helpful. Unlike other brands where support feels impersonal or lacks expertise, this team genuinely listens to your concerns and provides targeted solutions. They're not just reading from a script; they understand their product inside out. What I appreciate most is their speed. No long wait times or back-and-forth emails. They hear your problem, understand it, and swiftly provide a solution. It's refreshing to get such efficient support. I highly recommend giving this app a try. Their support alone makes it worth it!
March 6, 2024
The app works great; configuring yourself is possible, but I would recommend going through the configuration and then reaching out to support to verify and adjust; their support is really good, and they are able to get it working perfectly quickly. Highly recommend.
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