SMPS Google Customer Reviews

June 18, 2024

lt not work, Customer support is slow to respond, usually taking 3-4 days, As they charge, they only provide the service once, and after a few months it doesn't work at all

March 29, 2023

App is mostly useless. It installs code google gives you for free. Thats generally fine as its at least supposed to save you the time. However the code that was installed automatically had a bug in it that prevented the popup from working. Therefore had to fix the code and install it myself which defeats the entire purpose. I sent a support ticket before trying to fix it with no response. Out the $ and time as I probably spent more time debugging the issue than just doing it myself from the get-go.

Sept. 15, 2021

25 $ thrown by the window ! Useless and i can't get my money back ! I installed it and uninstalled it 5 minutes after because it doesn't do anything that google don't do for free!

April 10, 2021

Am not really sure about The fake reviews here. But I can indeed say that I have sent three separate emails to what so called the “CEO” Amit P Jivani which what his automated email indicates, and received nothing in retun. I now am working on a refund. Do not install his scam of an app

May 22, 2020

Used this app for over a month, collected 25 reviews. However Google support refused to acknowledge them, saying this app is not authorized to collect review. This is confusing.

Oct. 7, 2019

Garbage, does not load products from shopify to walmart properly. Lots of issues. Customer service pretends they do not understand what you are talking about. Overall buggy and bad software, not worht it.

Oct. 4, 2018

One of those days :( This app is not useful unless you know exactly how to set up a google merchant center. Once you have done that, the script that you need is provided by merchant center. So, after I worked through all of that, I felt scammed. I paid 25$ upfront and than ended up using the script. If you are working through merchant center and google reviews integration Set up google merchants account(open and link account to shopify) -> I used a app the set up google merchant center feed (it is shopify free app) -> then go Merchant Center -> Customer Reviews(on the left) -> Program setup -> You can probably get shopify support to help you modify the script, it could change overtime but the script below works right now -> copy and paste the modified script into shopify -> setting -> checkout -> additional script. window.renderOptIn = function() { window.gapi.load('surveyoptin', function() { var products = [ {% for item in order.line_items %} { "gtin": {{ item.variant.barcode }} }, {% endfor %} ]; window.gapi.surveyoptin.render( { // REQUIRED FIELDS "merchant_id": "123456", "order_id": "{{order.order_number}}", "email": "{{order.email}}", "delivery_country": "{{order.shipping_address.country_code}}", "estimated_delivery_date": "{{ order.created_at | date:'%s' | plus:345600 | date:'%F' }}", "products": products, "opt_in_style": "CENTER_DIALOG" }); }); }

April 16, 2018

Bottom line is that this app doesn't work for me, and I have given the developer over 25 days to fix it. Google Merchant Centre has not shown any survey's offered or opted into, since January 2018. I gave the developer the chance to fix it (on the 20th March), he asked for store access finally on 25h March. He asked for Google Merchant Centre access on the 27th March, and I chased for a response on 29th March. Now finally on the 16th April, I have given up waiting and removed his access to Google Merchant Centre. No additional updates, no response, no request for more time, no solutions, still no fix. Interestingly enough, after checking another app I have installed by this same developer, the Bing Feed app also shows no clicks in the dashboard after being installed in February. It's a shame as I had high hopes for these two apps :(

July 2, 2017

Not sure on this app, Been waiting for a month for it to be setup.

May 22, 2017

This app did not work on our site. We had it for several months but no reviews were submitted to google. It could be because google recently have charged their review policy and now does all directly. Glad if this app worked with others but for us it was waste of money and time.