Nevermore Ranch review for Gooten: Print on Demand

June 26, 2019

DO NOT USE! WORST SERVICE EVER! Will ruin your business! AWFUL CUSTOMER SERVICE!! RUINS STARTUPS!! Placed an order June 6th. "Guarantees 4th day ship." Today is June 26th. It has not even shipped. They could not manage to print a simple white Tee. After tons of emails arguing about shipping my product, they refused and issued a refund. They have the rudest customer service who want to question what to do?? You ask for your order and they act confused. This is the worst thing. Don't waste time building your company around this kind of crap. You will be sorry. Don't bother. It is a waste of time to put effort into building your site, spending hours upon hours dedicated to adding and creating products for your business and website, only to find that the service provider cannot deliver. This is a lot of money and time down the drain. I did find several articles comparing different services out there for this type of service. What I found was that Printful is a better option that does not require a monthly fee. However, if you do the math, Printify will in the end, give a better ROI or profit margin, even with the $29 monthly fee. So there are options. But this place, don't even have a way to phone them, and stopped having the live chat option for customer service. So you are left with arguing with people through emails that take days and nothing gets accomplished to fix your issues. I'd suggest you try the other options first. :)