FroKases review for Gooten: Print on Demand

1 / 5

May 25, 2020

Why don't you answer your emails? I have an order in production since 3 weeks??? give me an updated on this order please !!!

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Hi, thank you for your review! We are very sorry to hear about your experience with us during this time. Long production times and delays in customer support is understandably very frustrating. For some products, fulfillment times are delayed due to COVID-19 restrictions at our manufacturing partners' facilities, coupled with an unexpected increase in order volumes. This has, in turn, affected our customer support team. While our team is working hard to respond to every request, our response times are longer than normal. If your request is still outstanding, we kindly ask you to please use our new support form so we can route your request accordingly: https://help.gooten.com/knowledge/how-to-contact-gooten We do apologize for the delays and hope to return to our normal fulfillment and support response times very soon. Thank you for your patience as we manage these challenges.

Gooten: Print on Demand for Shopify
Gooten: Print on Demand
4.4 star
515 reviews

Gooten is a print-on-demand solution built for businesses

Developer
Shopify App Store