Skye+Haze Boutique review for Gooten: Print on Demand

1 / 5

July 6, 2020

Took a month and half to receive 2 orders and both were printed on the wrong shirt. Contacted customer service a month ago and still no response. I understand longer processing times due to COVID, but does not excuse wrong orders and bad customer service. Do not recommend.

Using app

About 1 year

Total reviews

2

Average rating

1.0

Developer Reply

Hi there, we are sorry to hear about your experience and deeply apologize for the lack of response on our end. We have recently increased our customer support staff as well as implemented new ways to better serve our partners. Since we have hired many new staff members to keep up with the demand, customer support times are currently back to normal. Please reach out to us if you would like more information or if we can further assist you. We would love to make this right and earn back your trust. Thank you.

Gooten: Print on Demand for Shopify
Gooten: Print on Demand
4.4 star
496 reviews

Gooten is a print-on-demand solution built for businesses

Developer
Shopify App Store