Workout Humor review for Gooten: Print on Demand
July 16, 2020
Gooten was supposed to be my savior....but: - Orders took over 2-3 weeks to get fulfilled (Yes I understand Covid was an aspect) - They Shipped the wrong products! - Customers received items that I don't even have listed on my store - Little to no customer support. I can live with the slower shipping as it's POD. However I can't justify waiting 2 weeks then the customer receiving the wrong product - that is just unacceptable!
Hi there, we are sorry to hear about your experience and deeply apologize for the lack of response on our end. We have recently increased our customer support staff as well as implemented new ways to better serve our partners. Since we have hired many new staff members to keep up with the demand, customer support times are currently back to normal. Please reach out to us if you would like more information or if we can further assist you. We would love to make this right and earn back your trust. Thank you.
