Wizzle World review for Gooten: Print on Demand

1 / 5

Sept. 13, 2021

2 Orders, 1 customer. 8/7 order date. 8/11 product shipped. Today is 9/13 and customer has not received the item. Gooten's 'manufacturer' has not received the item back (return to sender) - and they won't ship out a replacement until they get it back. Normally I would agree with this, but not in this circumstance. Order #2 - Customer decides to order again and send to different address. Order was placed 8/25. Today is 9/13 and the order has not started fulfillment yet. --- I will update this with Gooten's resolution as I'm still waiting to hear one. Not likely going to be good and I'm ready to halt all business relations with them.

Using app

Almost 2 years

Total reviews

4

Average rating

2.3

Developer Reply

Hi there, we deeply apologize for your less than satisfactory experience. We hear your concerns, and will pass all feedback along to our team. Please reach out to us with more info if you would like, so we can connect you with a team member to assist in correcting your experience. Thank you.

Gooten: Print on Demand for Shopify
Gooten: Print on Demand
4.4 star
496 reviews

Gooten is a print-on-demand solution built for businesses

Developer
Shopify App Store