lovethatleaf review for Govalo | Gift Card Suite

Dec. 3, 2024

No service / customer support. I've tried via live chat and email since November at least 5 separate times and each chat / email gets an automated reply that a support ticket's been opened but no replies! I planned ahead for Christmas gift card promotions, have been contacting Govalo since November, and now can't run my promotions. The app itself is great but the lack of support is not just a letdown but also costing me sales.