Balanced Body Pilates review for Govalo | Gift Card Suite

4 / 5

May 13, 2025

We've tried reaching out to Govalo for support many times through different channels and have had no response. We're now forced to replace our gift card solution on Shopify. A disappointing experience. Update May 13, 2025: Govalo support responded to our support requests and successfully resolved the issue we were having.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, We’re really sorry to hear that you've had such a disappointing experience — especially after making multiple attempts to get support. That’s not the level of service we strive for, and we understand how frustrating it must be to feel unheard. We’d still love the opportunity to help if you’re open to it. Please reach out to us directly at [email protected], and we’ll do our best to assist you promptly. Thank you for your feedback — it helps us improve. – The Govalo Team

Govalo | Gift Card Suite for Shopify
Govalo | Gift Card Suite
2.2 star
19 reviews

Govalo | The Gifting Platform for Shopify

Developer
Shopify App Store