All reviews

Rating Breakdown

  • 5
    95% (273 ratings)
  • 4
    3% (9 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 99% (282)
Review RSS Feed Review RSS Feed

3 / 5 Share

April 10, 2026

Had major issues getting the cart drawer to work properly for the GOVX ID button to first appear and second to open the portal for verification. It took a lot of troubleshooting and adding/changing lines of code to get it to work properly. The simple auto embeds features didn't work for the cart drawer but did work for the page view of the cart. Some fixes need to be made for the cart drawer to work properly if the box is checked for the button to appear and operate in that view. If you don't want a cart drawer used when adding an item to the cart from a product page, it works fine. If you want the drawer feature as well (which some customers like to know the indeed added an item to their cart before checking out or continuing to shop) it requires some "blood, sweat, and tears" to get it to work correctly. Key points worth mentioning: * GovXIdApi is the correct global object (not GovXId or GovX). * refresh() does not re-scan dynamically injected buttons. * The native button only injects on the cart page — no mention of this limitation in their deploy docs. *data-time is required for popup() to work but is only set by their internal scanner on page load. NOTE: rating of 3 stars given because the extensive amount of time required to troubleshoot and repair functionality to make it work. Granted, it may depend on the version of Shopify being used and the plan whether it's Professional or Plus.

Using app

About 5 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 2, 2026

Excellent app & service! Roxanne was very helpful & provided fast service. Highly recommend.

Using app

About 5 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

My business has been open for 10 years, I am a Veteran myself and use GovX for discounts. I have always had Veterans email me proof of service which takes so much time. This has been a HUGE blessing for us. Great customer service provided by Roxanne as well. Thank you GovX!

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 4, 2025

Easy to use and helps support those that support us.

Store

Allways Drops

Using app

6 months

5 / 5 Share

Oct. 30, 2025

Store

LUXPRO

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

Hassan and Roxanne were such a pleasure to work with — professional, knowledgeable, and incredibly supportive. They made the GovX integration process smooth and straightforward, and what stood out most was how responsive and fun they were to collaborate with. They truly went above and beyond to get our Elo supplements live on the store. I can’t recommend them highly enough — they embody the spirit of service and support that makes GovX so impactful!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

The customer service is very helpful.

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 7, 2025

Sara has been very helpful in making the integration with KeySmart live in GovX.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 23, 2025

Being a veteran, it only made sense to utilize the GovX app to offer discounts to my military community. After a recent website update, Roxanne reached out to let me know that we can make the discount button more visible. I am glad GovX supports small businesses in that way. Roxanne was very fast in resolving the issue. Highly recommend this app.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

July 1, 2025

Sara Kim is awesome. She is very professional, knowledgeable and courteous. She installed GovX on my store. She followed up and answered all my emails. I am a veteran and have used GovX in the past as a customer. Now I have started my own online business and offer GovX through my store. I absolutely love GovX and the service they provide our military, veterans and first responders. I highly recommend offering GovX on your online business.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2025

Incredibly powerful. I installed the app on my store yesterday and got the first sale at the same day through their members. A very promising and strong start.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2025

Sara Kim did a greatjob helping me put the GOVX id button on my popup cart as i was having a bit of trouble!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2025

Great membership rewards with top brands to choose from. Happy to be part of this amazing team.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2025

Roxanne Cuevas was amazing to work with during our concepting, installation, and roll out phases. Timely responses and thorough answers to all questions - overall great experience!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2025

Outstanding service for our American Heroes. Excellent support as well. Thank you!

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 23, 2025

They reached out and help set up landing page and added their services to out checkout page. Great customer service

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2025

GovX has been a fantastic partner in helping Turtlebox reach new audiences while showing our appreciation for those who serve. Their platform makes it easy for us to offer exclusive discounts to Veterans and First Responders, with a seamless and secure authentication process. It's a user-friendly experience that ensures only eligible customers receive the offer — simple for them, and effortless for us as a brand. We're proud to support this community, and GovX has made it easier to do so in a meaningful way.

Using app

About 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 17, 2025

As a veteran-owned company, Toor Knives is proud to support those who serve, and implementing GOVX ID into our Shopify storefront has been a perfect fit. The integration was seamless, and the platform makes it easy to verify military, first responder, and government customers, allowing us to offer them exclusive discounts with confidence. GOVX has helped us strengthen our connection with the community we care deeply about, and the support from their team has been excellent throughout. We highly recommend GOVX to any brand looking to honor and serve those who serve us. It's been a great experience all around.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 17, 2025

Altra Arrows is proud to support those who serve our country and communities, and partnering with GovX has made it easier than ever to show our appreciation. With seamless integration across our multiple brands and websites, the setup was simple—and their team was always ready to assist with any questions along the way. The partnership also allowed us to connect with a broader audience than ever before. We’ve genuinely been impressed with the experience and would highly recommend GovX to others!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2025

As a firefighter-owned and operated company, Iceology Cold Plunge is deeply honored to partner with GovX in supporting our nation’s heroes. Providing exclusive discounts through GovX has allowed us to give back to the community that has given so much—our first responders, active duty military, and veterans. We’ve seen firsthand how cold water therapy can help with recovery, reduce stress, and improve mental and physical well-being—benefits that are especially important for those in high-stress professions. Many of our customers are firefighters, law enforcement officers, paramedics, and veterans who turn to cold plunging as part of their self-care and performance routines. Offering special pricing through GovX is more than just a business decision—it’s a way for us to say thank you. It aligns perfectly with our mission to support health, wellness, and resilience. We’re proud to stand with GovX and make high-quality recovery tools more accessible to those who serve and protect. Cool Mind, Cool Body—because our heroes deserve the best. — Frank, Founder Iceology Cold Plunge Firefighter/Paramedic-Owned. Family-Operated. Built for Service

Using app

9 months

Total reviews

4

Average rating

5.0