Grapevine Post Purchase Survey
Grapevine - Post Purchase Surveys for Shopify
Rating
5.0
feedback
155
chart
#336
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
13%
-
Less than a day
3%
-
Less than a month
29%
-
Less than a year
35%
-
More than a year
19%
Reviews Summary
The reviews for the Grapevine Shopify App are overwhelmingly positive, with users praising its ease of use, value for money, and excellent customer service. Many users highlighted the quick setup process and the app's ability to provide valuable insights into customer behavior and preferences. The support team, particularly individuals like Stu and Sam, received high praise for their responsiveness and helpfulness in resolving any issues or providing guidance on maximizing the app's features. Users also appreciated the integration with Shopify Flow and the seamless performance of the app.
Highlights
Review RSS Feed
All reviews
Dec. 2, 2025
Thanks for the 5-star boost! We're happy you’re finding the features useful. ⭐️
Dec. 1, 2025
It's great and simple to set up. Only down side is there no option to add logic (i.e. skip question 2 if answer to 1 is no).
Thanks for the great review — we’re really pleased to hear that you found Grapevine Surveys intuitive to set up! 🙌 Whilst we’ve consciously designed the app to balance powerful features with reliability and ease of use, it does mean that we have not implemented certain complex functionality. Our focus has been on keeping surveys fast, simple for customers to complete, and dependable for merchants to run at scale. That being said, your feedback is very much appreciated as it helps us to evaluate where we evolve the product next, so thank you for taking the time to provide your review!
Nov. 28, 2025
So far, this does everything I need and does so very well. Support is also excellent. Competitor's prices are shameful which is what got me looking for alternatives. That's not to say that this pricing is reasonable (it's a survey app that costs $300/year...) but it's certainly tolerable.
Thanks so much for your review! We're pleased to hear the app is providing all your survey needs and that our customer support has been helpful. We're always happy to help when needed.
Nov. 21, 2025
I truly love this app. If you really want to set-up a quick and intuitive post-purchase survey without overcomplicating the process, this is the app to install. Very helpful, proactive customer support. Awesome value for little charge.
Thanks so much for your super review! Great to hear that you appreciate the feature set and price point of our app. We're always happy to help if needed.
Nov. 1, 2025
Store
FitKnicks
Using app
5 days
No words, just stars ⭐ That’s all we need to know! Thanks for your 5-star approval of Grapevine Surveys.
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