Grapevine Post Purchase Survey
Unlimited-response post purchase surveys for a fixed price
Rating
5.0
feedback
158
chart
#341
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
4%
-
Less than a month
29%
-
Less than a year
36%
-
More than a year
18%
Reviews Summary
The Grapevine app has received overwhelmingly positive reviews from users, with many highlighting its ease of use, valuable customer insights, and excellent customer support. Users appreciate the simplicity of setting up surveys, the integration with Klaviyo, and the ability to collect custom data. The support team, particularly individuals like Sam, Stu, and Steve, has been praised for being responsive, helpful, and going above and beyond to assist users with any questions or issues. Pricing is considered fair compared to competitors, and the app is seen as a valuable tool for understanding customer behavior and improving the overall customer experience.
Highlights
Review RSS Feed
All reviews
Jan. 19, 2026
When the stars do the talking ⭐⭐⭐⭐⭐ We’ll take it! Thanks for the 5-star rating.
Jan. 8, 2026
We appreciate the 5 stars! 😊 Happy customers make us happy too.
Dec. 23, 2025
Thank you for your 5 star review of Grapevine Surveys. Great to see your survey is working well.
Dec. 13, 2025
Love this app, gives me valuable information first hand.
Thank you so much for your kind review! We’re delighted (though not surprised) that Grapevine Surveys is still delivering meaningful customer insight for you after six years. Thanks for being our customer!
Dec. 12, 2025
We were looking for a solution to implement a thank-you survey after checkout, and Grapevine turned out to be exactly what we needed. The tool is simple, straightforward, and provides a great customer experience. The Klaviyo integration was a key requirement for us and really made our lives easier. On top of that, the support is outstanding—Sam is incredibly kind, responsive, and always willing to help. The team’s openness to improving the product based on customer feedback makes Grapevine the best solution we could have chosen.
Wow, thank you so much for the kind words! It’s always great to see responses start rolling in so quickly. We especially love working with brands that really push Grapevine to its full potential, using attribution and NPS surveys across different touchpoints and feeding that data into their CRM for better segmentation and smarter decisions.
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