Grapevine Post Purchase Survey

Reviews Summary

The reviews for the Grapevine Shopify App are overwhelmingly positive, with users praising its ease of use, valuable insights, excellent customer support, and fair pricing. Many users highlight the app's ability to gather customer feedback effectively, integrate with other platforms like Klaviyo, and provide valuable data for decision-making. The support team, particularly individuals like Sam, Stu, and Steve, receives high praise for their responsiveness, helpfulness, and going above and beyond to assist users with customization and integrations. Users appreciate the simplicity of the app, its seamless integration with Shopify, and the value it brings to understanding customer behavior and preferences. Some users mention minor limitations or feature requests, but overall, Grapevine is seen as a valuable tool for improving customer engagement and driving business growth.