Grapevine Post Purchase Survey
Post purchase & email surveys for attribution, NPS and more
Rating
5.0
feedback
175
chart
#278
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
11%
-
Less than a day
3%
-
Less than a month
33%
-
Less than a year
35%
-
More than a year
17%
Reviews Summary
The reviews for the Grapevine Shopify App are overwhelmingly positive, with users praising its ease of use, quick setup, and valuable insights into customer behavior. Many users appreciate the analytics provided by the app, which help them make informed decisions based on customer data. The pricing is also highlighted as a major advantage, with users mentioning that Grapevine offers great functionality at a fraction of the cost of other survey apps. The customer support team receives high praise for being responsive, helpful, and proactive in assisting users with setup and customization. Some users specifically mention the integration with Klaviyo as a key feature that enhances their experience with Grapevine.
Highlights
Review RSS Feed
All reviews
March 19, 2026
No words, just stars ⭐ That’s all we need to know! Thanks for your 5-star approval of Grapevine Surveys.
March 18, 2026
Really cool and cheap app!! 100% recommend!
Thank you for the fantastic feedback! We’re so pleased you’re enjoying Grapevine Surveys and see it as offering such great value. We really appreciate the recommendation!
March 11, 2026
Sam at Grapevine had been very helpful and responsive. We've immediately had an improvement in our response rate since switching to Grapevine.
Great to hear you've already seen an improvement in response rates since switching to Grapevine. More responses means better insights into what your customers are thinking 📊 Thanks for the kind words! 😊
March 11, 2026
Great app and very easy to implement. We recently started using Grapevine for a post-purchase survey and were surprised to see a ~75% response rate. It’s already helping us better understand our customers and refine our marketing strategy. Support was also very quick and helpful when we ran into a small setup issue.
75% response rates are fantastic to see! Glad the surveys are already helping you understand your customers and refine your marketing, and happy we could help quickly with the setup too. Thanks for the great review! 😊
March 5, 2026
Super easy to use and set up and you're able to see analytics so fast - I'm getting so many people completing this which is really helpful!
Thanks for the great review! 😊 We’re pleased to hear that Grapevine Surveys has been easy to set up and that the strong completion rates are providing real insight 📊✨
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